Hospitality Manager
4 weeks ago
Are you a motivated and charismatic leader looking to take your career to the next level? Do you have a passion for delivering exceptional customer experiences and driving team performance? If so, we want to hear from you
About the RoleWe are seeking a highly skilled and experienced Team Leader to join our dynamic team at Village Hotels - Bournemouth - Pub & Grill. As a key member of our management team, you will play a vital role in supporting the Pub and Grill Manager in delivering outstanding service and driving business growth.
Key Responsibilities- Support the Pub and Grill Manager in running breakfast and evening shifts, ensuring seamless service delivery and high customer satisfaction.
- Motivate and inspire the team to deliver exceptional service, driving sales growth and improving customer loyalty.
- Develop and implement strategies to improve team performance, productivity, and morale.
- Collaborate with other departments to ensure seamless service delivery and achieve business objectives.
- Identify and capitalize on opportunities to improve customer experience and drive business growth.
- Competitive salary and benefits package.
- Opportunities for career advancement and professional development.
- Discounts on food, drink, and hotel stays.
- Access to our Employee Assistance Programme and wellbeing initiatives.
- A fun and dynamic work environment with a passionate team.
- Proven experience in a hospitality or customer-facing role.
- Excellent leadership and communication skills.
- Ability to work under pressure and meet deadlines.
- Strong problem-solving and analytical skills.
- Passion for delivering exceptional customer experiences and driving team performance.
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and charismatic leader looking to take your career to the next level, please submit your application today
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