Operations Director

2 weeks ago


Bournemouth, Bournemouth, United Kingdom Aimbridge Hospitality Full time

About Us

Aimbridge Hospitality EMEA is a leading hospitality company that oversees over 1,500 hotels and resorts across the world. We are seeking a highly skilled Operations Manager to join our team at our modern and stylish Holiday Inn Hotel in Bournemouth.

What We Offer

  • Competitive salary and bonus structure
  • First-class training and development program
  • Hotel discounts portfolio-wide
  • 24/7 access to our employee assistance program
  • Career and lifestyle breaks

About the Role

As an Operations Manager, you will be responsible for driving operational excellence across the customer journey at the hotel. You will work closely with the General Manager to ensure brand standards are exceeded and customer satisfaction is at the forefront of everything you do.

Key Responsibilities

  • Lead the operational team to deliver exceptional customer experiences
  • Collaborate with the General Manager to develop and implement operational strategies
  • Manage the hotel's workforce planning and scheduling
  • Ensure compliance with company policies and procedures

Requirements

To be successful in this role, you will need to have previous hotel experience with a strong background in the Food and Beverage department. You should be a flexible and experienced hospitality manager who is ready to drive a first-class guest experience.


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