Front of House Senior Leader

7 days ago


London, Greater London, United Kingdom The Chapter Collection - Stonegate Group Full time
Senior Leadership Role:
We are seeking an experienced Front of House Senior Leader to join our team at The Chapter Collection - Stonegate Group. As a key member of our management team, you will be responsible for leading and developing a high-performing team, driving sales growth, and implementing effective operational strategies.

About Us:
The Chapter Collection is part of the UK's largest operator of pubs, bars, and late-night venues, offering an elevated pub experience through freshly prepared food, handcrafted drinks, and unique environments. We strive to create memorable experiences for our guests and are looking for talented individuals who share our passion for delivering exceptional service.

Key Responsibilities:
* Lead and develop a high-performing team to achieve business objectives
* Drive sales growth through effective marketing and promotional activities
* Implement and maintain high standards of customer service and quality across all sites
* Collaborate with the management team to develop and execute operational strategies
* Provide coaching and mentoring to team members to enhance their skills and knowledge

Requirements:
* 18 years or older (due to the sale of alcohol)
* Proven track record in a similar role or relevant industry experience
* Excellent leadership and communication skills
* Ability to work independently and as part of a team
* Basic understanding of finance and accounting principles

Benefits:
* Competitive salary range: £30,000 - £50,000 per annum (dependent on location and experience)
* Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Estate
* Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
* VIP entry to our Pubs and Bars
* Flexible working arrangements
* David Lloyd Corporate Discount Rates
* Discounted Dental Insurance
* Wagestream – Early access to your earned wages
* Award-winning development programs

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