Reception and Administrative Coordinator
22 hours ago
We are seeking a highly organized and skilled Administrative Support Specialist to join our team in Northampton. This full-time, permanent position offers a competitive salary and a dynamic work environment.
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
About the Job- Provide exceptional customer service, ensuring client satisfaction through proactive communication and timely resolutions.
- Answer all telephone calls via Microsoft Teams, directing calls to their destination without delay.
- Manage the enquiries email inbox, dealing with enquiries in a timely manner and passing them to the appropriate person.
- Maintain meeting rooms and the reception area, ensuring they are clean and tidy at all times.
- Carry out general administration responsibilities as required by your manager.
- Monitor visitors/deliveries to the office, alerting the Branch Manager of any concerns.
- Ensure all accidents are accurately recorded in the 'Accident Book' and inform the Facilities Manager of any incidents.
- Experience working as a receptionist in a customer-facing role with administration experience.
- Good customer service experience, with a willingness to go the extra mile to help clients and visitors.
- A good knowledge of IT and telephony systems, particularly Microsoft Teams.
- A willingness to attend the Milton Keynes office on ad hoc occasions.
- Hold a full, clean UK driving licence and have own transport.
The estimated salary for this role is £25,000 - £30,000 per annum, depending on experience.
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