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Customer Service Representative

2 months ago


Hook, Greater London, United Kingdom Mulberry Recruitment Full time
Customer Service Executive

Our client, a leading brand in Hook, is seeking a highly motivated Customer Service Executive to join their dynamic team. The successful candidate will be responsible for delivering exceptional customer service through various channels, including email, calls, and live chat.

Key Responsibilities:
  1. Provide world-class customer service, ensuring customer satisfaction and loyalty.
  2. Handle customer queries and concerns in a professional and timely manner.
  3. Work collaboratively with the team to achieve customer service and productivity KPIs.
  4. Develop strong working relationships with customers and colleagues.
Personal Qualities:
  1. Customer-focused, with a passion for delivering outstanding service.

This is an exciting opportunity for a customer service professional to join a fast-growing team and contribute to the company's success.