Customer Service Representative
2 weeks ago
We are seeking a skilled Customer Service Representative to join our team at Tulip Recruitment. The ideal candidate will have excellent written and spoken communication skills, thrive in a busy working environment, and provide an exceptional level of telephone customer service.
This is a full-time role working Monday to Friday, 37.5 hours per week. The successful candidate will be the first point of contact for customers, answering an average of 100 calls per day.
Main duties include:
- Providing timely and effective support to clients
- Ensuring all calls are answered efficiently
- Identifying and signposting clients to the company website
- Flagging and highlighting priority calls
- Taking payments where possible
- Answering queries confidently
- Assisting the Customer Service Phone Team with administrative duties
- Recording client details accurately
- Managing the office email inbox
- Responding to online chat messages
- Transferring calls and utilizing the phone system and equipment
Key skills required
- Good time management
- Professional communication
- Excellent interpersonal skills
- Attention to detail
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Customer Service Representative
3 weeks ago
Hook, Greater London, United Kingdom Mulberry Recruitment Full timeCustomer Service RepresentativeAbout the RoleWe are seeking a skilled Customer Service Representative to join our team. The ideal candidate will have excellent communication skills and be able to provide top-notch customer service.Key ResponsibilitiesDiscuss potential outcomes and solutions with initial complaint handlers to support knowledge growth.Support...
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Customer Service Representative
3 weeks ago
Hook, Greater London, United Kingdom The Advocate Group Full timeJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly organized and professional Customer Service Representative to join our Supply Chain team. The ideal candidate will have excellent communication skills, be able to work independently, and have a high level of attention to detail.Main Responsibilities:Provide excellent customer...
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Customer Service Representative
2 weeks ago
Hook, Greater London, United Kingdom Mulberry Recruitment Full timeCustomer Service RepresentativeAt Mulberry Recruitment, we are seeking a skilled Customer Service Representative to join our team. The ideal candidate will have excellent communication skills and be able to provide a high level of customer satisfaction.Key Responsibilities:Discuss potential outcomes and solutions with initial complaint handlers to support...
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Customer Service Representative
4 days ago
Hook, Greater London, United Kingdom Mulberry Recruitment Full timeAs a Customer Service Representative, you will work closely with our client's fast-growing team in Hook to provide exceptional support to customers.Main Responsibilities:Discuss potential outcomes and solutions with initial complaint handlers to support knowledge growth.Support the manager in collating qualitative data for feedback sessions.Responsible for...
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Customer Service Representative
3 weeks ago
Hook, Greater London, United Kingdom Tesco Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in our Phone Shop at Goole Boothferry Rd Superstore. As a key member of our sales and service team, you will be responsible for delivering exceptional customer experiences, providing product information, and promoting our...
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Customer Service Representative
3 weeks ago
Hook, Greater London, United Kingdom Tesco Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in our Phone Shop at Goole Boothferry Rd Superstore. As a key member of our sales and service team, you will be responsible for delivering exceptional customer experiences, providing product information, and promoting our...
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Customer Service Representative
3 weeks ago
Hook, Greater London, United Kingdom Tesco Full timeAbout the Role We are seeking a dedicated and customer-focused individual to join our team as a Colleague in our Phone Shop at Goole Boothferry Rd Superstore. As a Colleague, you will play a vital role in delivering exceptional customer service, ensuring a great shopping experience for our customers every day.Key Responsibilities • Deliver a great shopping...
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Customer Service Representative
4 weeks ago
Hook, Greater London, United Kingdom Mulberry Recruitment Full timeCustomer Experience Executive - Aftercare TeamLocation: HookSalary £13PHShifts: 37.5 hours 5 days a week including every other weekend. Rotating shifts 8:00-16:15 and 9:45-18:00. Sunday hours 10:00-16:00About the RoleWe are seeking a Customer Experience Executive to join our friendly team at Mulberry Recruitment. The ideal candidate will have previous...
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Customer Service Representative
4 weeks ago
Hook, Greater London, United Kingdom Mulberry Recruitment Full timeCustomer Experience Executive - Aftercare TeamLocation: HookSalary £13PHShifts: 37.5 hours 5 days a week including every other weekend. Rotating shifts 8:00-16:15 and 9:45-18:00. Sunday hours 10:00-16:00About the RoleWe are seeking a Customer Experience Executive to join our friendly team at Mulberry Recruitment. The ideal candidate will have previous...
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Customer Service Representative
2 weeks ago
Hook, Greater London, United Kingdom Mulberry Recruitment Full timeCustomer Experience ExecutiveAt Mulberry Recruitment, we are seeking a highly skilled Customer Experience Executive to join our client's friendly team in Hook. As a key member of the Aftercare Team, you will be responsible for handling queries from customers through email, calls, and live chat, both outbound and inbound contact.Daily Duties:• Handle...
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Customer Service Representative
3 weeks ago
Hook, Greater London, United Kingdom Office Angels Full timeJob Title: French Speaking Customer Service ExecutiveOffice Angels is partnering with a dynamic client in the IT industry to recruit a French Speaking Customer Service Executive. This role will be the first point of contact for existing or potential customers in the B2B area.Key Responsibilities:Provide written and phone correspondence with customers and...
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Customer Service Representative
3 weeks ago
Hook, Greater London, United Kingdom Office Angels Full timeJob Title: French Speaking Customer Service ExecutiveOffice Angels is partnering with a dynamic client in the IT industry to recruit a French Customer Services Executive.Key Responsibilities:Act as the primary point of contact for existing or potential customers in the B2B area.Engage in written and phone correspondence with customers and external...
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Customer Service Representative
3 weeks ago
Hook, Greater London, United Kingdom Office Angels Full timeJob Title: French Speaking Customer Service ExecutiveOffice Angels is partnering with a dynamic client in the IT industry to recruit a French Speaking Customer Service Executive. This role will be the first point of contact for existing or potential customers in the B2B area.Key Responsibilities:Provide written and phone correspondence with customers and...
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Customer Service Representative
3 weeks ago
Hook, Greater London, United Kingdom Office Angels Full timeOffice Angels is seeking a French Speaking Customer Service Executive to join a dynamic client in the IT industry. The successful candidate will be the first point of contact for existing or potential customers in the B2B area, handling written and phone correspondence, and interfacing between customers and logistics, supply chain, and product management.Key...
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Customer Service Representative
2 months ago
Hook, Greater London, United Kingdom Sainsbury's Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Services Assistant. As a key member of our store team, you will be responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service and support to...
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Customer Service Representative
2 months ago
Hook, Greater London, United Kingdom Sainsbury's Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Services Assistant. As a key member of our store team, you will be responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service and support to...
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Customer Service Representative
4 weeks ago
Hook, Greater London, United Kingdom Tesco Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Colleague in our Phone Shop at Goole Boothferry Rd Superstore. As a key member of our sales and service team, you will play a vital role in delivering an exceptional shopping experience for our customers.Key ResponsibilitiesProvide excellent customer...
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Customer Service Representative
4 weeks ago
Hook, Greater London, United Kingdom Tesco Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Colleague in our Phone Shop at Goole Boothferry Rd Superstore. As a key member of our sales and service team, you will play a vital role in delivering an exceptional shopping experience for our customers.Key ResponsibilitiesProvide excellent customer...
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Customer Service Representative
1 month ago
Hook, Greater London, United Kingdom Sodha and Company Ltd Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Team Member to join our dynamic team at Sodha and Company Ltd. As a key member of our team, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.Key ResponsibilitiesProvide outstanding customer service and ensure a positive shopping...
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Customer Service Representative
1 month ago
Hook, Greater London, United Kingdom Sodha and Company Ltd Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Team Member to join our dynamic team at Sodha and Company Ltd. As a key member of our team, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.Key ResponsibilitiesProvide outstanding customer service and ensure a positive shopping...