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School Customer Service Assistant

1 month ago


Ashford, Kent, United Kingdom Chartwells - Schools Full time
About Chartwells - Schools

Chartwells is the leading provider of catering and support services to the education sector. We have been focusing on helping those in education to build strong bodies, sharp minds, and lead long healthy lives for over a quarter of a century.

Job Title: Customer Service Assistant

We are looking for a Customer Service Assistant to join our team in a fast-paced environment. As a Customer Service Assistant, you will contribute to a passionate and friendly team, working closely with colleagues to deliver exceptional customer experience.

Key Responsibilities:
  • Preparing high-quality food that delights our clients and customers
  • Creating attractive food and counter displays
  • Representing Chartwells and maintaining a positive brand image
  • Handling cash and operating the cash register
  • Complying with Food Handling & Hygiene standards
  • Complying with Health & Safety regulations
Requirements:
  • An enthusiastic can-do attitude
  • Passion for delivering excellent customer service
  • Excellent team player
  • Desire to succeed in your role
  • Ability to thrive working under pressure
  • Outstanding timekeeping and reliability
  • Safety-first mindset
What We Offer:
  • Comprehensive benefits package
  • Exclusive travel discounts
  • Discounts on food shopping
  • Quick access to a Digital GP
  • Cinema tickets at a discounted rate
  • Regular emails with discounts and savings
  • Cash rewards for spending
  • Free wellness and exercise classes
  • Contributory pension scheme
  • Career Pathways and MyLearning programmes

Please note that this role is contracted to 6 weeks per year.