School Food Service Associate

2 weeks ago


Ashford, Kent, United Kingdom Chartwells - Schools Full time

We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Assistant. As a key member of our team, you will play a vital role in delivering exceptional customer experience for Chartwells on a part-time basis.

As a Customer Service Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll have the opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

We offer a comprehensive benefits package, including:

  • Exclusive travel discounts with various travel companies
  • Discounts on food shopping with leading supermarkets
  • Quick access to a Digital GP and wider healthcare benefits
  • Up to 44% off cinema tickets
  • Regular emails with the best discounts and savings available
  • Cash rewards for spending and using them on a wide range of brands
  • Free wellness, mindfulness, and exercise classes
  • Share discounts and offers with friends and family
  • Contributory pension scheme
  • Career Pathways and MyLearning programmes

Please note that this role is contracted to 6 weeks per year.

Your key responsibilities will include:

  • Preparing delicious, high-quality food that delights our clients and customers
  • Creating attractive food and counter displays
  • Representing Chartwells and maintaining a positive brand image
  • Handling cash and operating the cash register
  • Complying with Food Handling & Hygiene standards
  • Complying with Health & Safety regulations

Our ideal Customer Service Assistant will:

  • Have an enthusiastic can-do attitude
  • Display passion for delivering excellent customer service
  • Be an excellent team player
  • Arrive equipped with a desire to succeed in your role
  • Thrive working under pressure
  • Demonstrate outstanding timekeeping and reliability
  • Have a safety-first mindset
  • Have experience within a similar catering-related role, but this isn't essential.

Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. We are committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check.



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