Customer Service Ambassador

7 days ago


Ashford, Kent, United Kingdom Freedom Leisure Full time

About the Role

We are seeking a highly motivated and enthusiastic Customer Service Assistant to join our team at Freedom Leisure. As a Customer Service Assistant, you will be the first point of contact for our customers, providing a warm and welcoming experience for all visitors to our centre.

Key Responsibilities

  • Provide exceptional customer service to all visitors, ensuring a positive experience and building strong relationships with our customers.
  • Assist with the sale of memberships and other products, promoting the benefits of our services to new and existing customers.
  • Work closely with the centre team to ensure a smooth and efficient operation, providing support and assistance as needed.
  • Contribute to the development of a diverse and inclusive workplace culture, reflecting the values of Freedom Leisure.

Requirements

  • Experience of serving customers in a face-to-face environment.
  • Able to promote services and sell the different products that Freedom Leisure offer.
  • High level of professionalism and integrity, enthusiasm and motivation.
  • Well-developed interpersonal skills, able to negotiate and persuade people both internally and externally.

Benefits

  • Flexible working hours.
  • Training and development provided.
  • Paid annual leave.
  • Fun and busy environment.
  • Discounted Staff Membership.
  • Potential permanent work opportunities.
  • Opportunities to build an exciting career.
  • Rewarding role supporting health & fitness in the community.

About Us

At Freedom Leisure, we are committed to creating a workplace where everyone feels valued, respected and supported. We strive to be the employer of choice within our industry, and we believe that our diverse and inclusive workplace culture is key to achieving this goal.

How to Apply

If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you. Please submit your application, including your CV and a covering letter, to [insert contact details].



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