L&D Program Director

4 weeks ago


London, Greater London, United Kingdom Duke Corporate Education Full time

Program Manager - Leadership Solutions

Duke Corporate Education is seeking a talented Program Manager to coordinate the design and delivery of leadership programs that meet the needs of our clients in the Middle East. This includes managing program logistics, liaising with clients, and coordinating with other teams to ensure successful program delivery.

Key Responsibilities

  • Client Program Delivery:
    • Own end-to-end execution, including project plans, budgets, and contracting.
    • Drive critical delivery elements and manage post-program evaluation and debriefing.
    • Coordinate design meetings and logistics, offer design ideas, and manage communications.
  • On-Site Program Support:
    • Handle hotel/conference logistics and on-site materials.
  • Virtual Program Support:
    • Manage virtual delivery logistics, liaise on graphic design, and provide content and module support.
  • Client Relationship Management (CRM):
    • Build relationships, understand client business, and ensure smooth delivery transitions.
  • Project Budgeting:
    • Manage program budgets and contracts.
  • Evaluation Process:
    • Review evaluations and prepare summary reports.
  • Project Design:
    • Collaborate on special design assignments.
  • Knowledge Management:
    • Maintain and update program delivery documents.
  • Business Development:
    • Identify opportunities during program delivery and contribute to internal business development.

Requirements

  • Bachelor's degree or higher, preferably in business or education.
  • Experience in professional education or learning and development, event coordination, and learning management systems preferred.
  • Experience working with remote/virtual teams and managing digital learning programs.
  • Project management experience, with the ability to manage schedules, deadlines, resources, and budgets.
  • Demonstrated teamwork skills and strong organizational and interpersonal abilities.
  • Fluency in Arabic is essential.


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