Policy Review Specialist
1 day ago
Role Overview
">Hastings Direct Careers is seeking a highly skilled individual to join our team as a Policy Review Advisor. This role plays a critical part in safeguarding the business against potential policy fraud by validating customer policies and ensuring accurate information.
">Key Responsibilities
">- ">
- Validate a portfolio of policies within agreed timeframes, identifying indicators of application fraud varying in complexity.">
- Evaluate and treat deliberate and unintentional policy misrepresentation using data-driven approaches, effective conversation management, and cutting-edge application fraud tools.">
- Ensure customers are retained at the right price and high-risk policies are removed from cover.">
- Maintain accurate records and provide timely updates on policy validation status.">
Requirements
">To succeed in this role, you should have:
">- ">
- Excellent analytical and problem-solving skills to identify and address policy misrepresentation.">
- Effective communication skills to manage conversations with customers and stakeholders.">
- A strong attention to detail to ensure accuracy in policy validation.">
- The ability to work independently and as part of a team to achieve goals.">
About Hastings Direct Careers
">Hastings Direct Careers offers a dynamic and supportive work environment with opportunities for professional growth and development. Our team members enjoy a competitive salary of £23,500, excellent long-term progression opportunities, and a hybrid working arrangement that balances office and remote work. We also offer comprehensive training programs, including an 8-week office-based training period, to ensure our employees have the necessary skills and knowledge to excel in their roles.
">Working Arrangements
">This role involves working Monday to Friday, 09:00 - 17:30, with no weekend shifts. You will be based in our Bexhill office, with the flexibility to work remotely one day a week. We prioritize a healthy work-life balance, ensuring our employees can maintain a good quality of life outside of work.
">Estimated Salary Range
">The estimated annual salary range for this position is £23,500. This figure may vary based on individual performance and qualifications.
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