Policy Review Specialist

1 day ago


Bexhill, East Sussex, United Kingdom Hastings Direct Careers Full time

Role Overview

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Hastings Direct Careers is seeking a highly skilled individual to join our team as a Policy Review Advisor. This role plays a critical part in safeguarding the business against potential policy fraud by validating customer policies and ensuring accurate information.

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Key Responsibilities

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  • Validate a portfolio of policies within agreed timeframes, identifying indicators of application fraud varying in complexity.">
  • Evaluate and treat deliberate and unintentional policy misrepresentation using data-driven approaches, effective conversation management, and cutting-edge application fraud tools.">
  • Ensure customers are retained at the right price and high-risk policies are removed from cover.">
  • Maintain accurate records and provide timely updates on policy validation status.">
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Requirements

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To succeed in this role, you should have:

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  • Excellent analytical and problem-solving skills to identify and address policy misrepresentation.">
  • Effective communication skills to manage conversations with customers and stakeholders.">
  • A strong attention to detail to ensure accuracy in policy validation.">
  • The ability to work independently and as part of a team to achieve goals.">
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About Hastings Direct Careers

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Hastings Direct Careers offers a dynamic and supportive work environment with opportunities for professional growth and development. Our team members enjoy a competitive salary of £23,500, excellent long-term progression opportunities, and a hybrid working arrangement that balances office and remote work. We also offer comprehensive training programs, including an 8-week office-based training period, to ensure our employees have the necessary skills and knowledge to excel in their roles.

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Working Arrangements

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This role involves working Monday to Friday, 09:00 - 17:30, with no weekend shifts. You will be based in our Bexhill office, with the flexibility to work remotely one day a week. We prioritize a healthy work-life balance, ensuring our employees can maintain a good quality of life outside of work.

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Estimated Salary Range

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The estimated annual salary range for this position is £23,500. This figure may vary based on individual performance and qualifications.



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