Customer Experience Representative
1 week ago
Customer Experience Representative Wanted
We're seeking a detail-oriented Customer Experience Representative to join our team at Britannia Hotels' Manchester Airport Inn in Wilmslow, SK9 4LR, United Kingdom. As a representative, you'll be responsible for delivering exceptional guest experiences and providing personalized services to ensure customer satisfaction.
Your Main Tasks:
- Manage the cleanliness and organization of the bar area to meet our high standards.
- Offer personalized service by taking orders, serving food and beverages, and recommending items to guests.
- Prepare the bar for service by clearing tables, restocking supplies, and ensuring adequate glassware and stock levels.
Benefits and Perks:
- Enjoy significant discounts when staying at any of our 60 UK hotels.
- Get 50% off food and drink when staying at one of our hotels.
- Take advantage of friends and family hotel stay discounts.
- Experience reduced membership at our leisure clubs.
- Enjoy free meals on duty (where applicable).
- Receive a free uniform (if applicable to your role).
- Benefit from up to 28 days' annual leave, including bank holidays.
- Pension scheme enrollment is also included.
Expected Salary: £18,000 - £20,000 per annum based on experience.
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