Customer Service Representative Manchester Airport

1 week ago


Wilmslow, Cheshire East, United Kingdom Britannia Hotels Full time
Job Summary
We are recruiting for a Customer Service Representative to work at our Manchester Airport hotel. As a key member of our front desk team, you will be responsible for delivering exceptional customer service to our guests.

Responsibilities
- Greet and welcome guests upon arrival - Check in and out guests efficiently - Promote our food and beverage facilities - Handle guest queries and resolve issues promptly - Maintain a high level of cleanliness and organization at the front desk - Collaborate with colleagues to ensure seamless service delivery

Requirements
- Excellent communication and customer service skills - Ability to work well under pressure and as part of a team - Basic IT skills and knowledge of Microsoft Office - Previous experience in a similar role is desirable - Salary: £19,000 - £21,000 per annum depending on experience - Career development opportunities - Staff discounts - Free meals on duty

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