Customer Support Ambassador

4 weeks ago


Wilmslow, Cheshire East, United Kingdom Citation Ltd Full time
An exciting opportunity has arisen for a Customer Support Ambassador to join our team at Citation Ltd.

About the Company:

  • Citation is one of the UK's leading providers of Health & Safety, HR, Employment Law, and ISO services
  • We pride ourselves on our commitment to delivering exceptional customer experiences and building long-term relationships with our clients

Job Summary:

  • This role involves providing high-quality customer support to clients across the UK, ensuring they receive tailored solutions to meet their needs

Responsibilities:

  • Deliver expert telephone and online support to clients
  • Onboard new clients and provide training on our platform
  • Identify opportunities for growth and implement strategies to improve client satisfaction

Requirements:

  • Excellent communication and problem-solving skills
  • Able to work independently and as part of a team
  • Familiarity with the Health & Safety, HR, Employment Law, and ISO services sectors

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A collaborative and dynamic work environment

If you're a customer-focused individual with a passion for delivering exceptional experiences, we encourage you to apply for this exciting opportunity



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