Fendi Luxury Sales Ambassador
21 hours ago
We are seeking a highly experienced Fendi Luxury Sales Ambassador to join our team at the New Bond Street Flagship Store in London.
Job Overview:The successful candidate will be responsible for delivering exceptional customer experiences, driving sales growth, and maintaining a high level of customer satisfaction.
- Develop and implement effective sales strategies to meet performance targets and KPIs set by Department Manager/Store Manager.
- Provide expert advice on products, focusing on luxury brands and high-end fashion items.
Key Responsibilities:
Client Management
- Build and maintain strong relationships with existing and potential customers.
- Implement CRM campaigns and schedule one-on-one appointments to increase sales and customer engagement.
- Ensure excellent customer service quality by offering a professional and personalized experience.
Store Operations
- Perform store duties as assigned by team leaders and management.
- Operate the Company Sales Management system efficiently in areas such as stock transfer, payment, stock inquiry, and customer database input.
Requirements:
- A minimum of 5 years' experience in the retail fashion industry, with at least 2 years in luxury sales.
- Bachelor's Degree or equivalent preferred.
- Maintain high image standards and possess strong selling and communication skills.
- Excellent relationship skills, self-reliance, friendliness, and patience are essential.
- Strong organizational skills, professionalism, and self-confidence are required.
- Proficiency in computer skills and knowledge of retail management systems is necessary.
- A goal-oriented approach and multitasking abilities are crucial.
- Strong knowledge and/or interest in the fashion/luxury industry is preferred.
- Fluency in English; knowledge of other languages is a plus.
Salary: £40,000 - £50,000 per annum (dependent on experience) based on a competitive salary scale.
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