Retail Fashion Ambassador

2 weeks ago


London, Greater London, United Kingdom Fendi Italia Srl Full time
About the Role

Fendi Italia Srl seeks a skilled Consumer Services Representative to deliver exceptional customer experiences.

Key Responsibilities
  • Engage in upselling, cross-selling, and multiple selling for various product categories;
  • Monitor individual sales performance and achieve targets set by management;
  • Provide customer feedback on products, particularly new launches.
Client Relationship Building
  • Nurture strong customer relationships and develop loyalty through effective CRM strategies;
  • Implement targeted CRM campaigns and schedule one-on-one meetings with customers.
Store Performance
  • Execute tasks assigned by team leaders and management;
  • Maintain accurate inventory levels and operate the Company Sales Management system efficiently.
Estimated Annual Salary

$65,000 - $85,000, based on experience.

Essential Qualifications
  • At least 5 years of experience in the Retail Fashion industry, with a focus on Luxury Sales;
  • Proficiency in Menswear category;
  • Degree in a related field (desired);
  • Excellent communication and interpersonal skills;
  • Ability to work independently and as part of a team;
  • Basic computer skills and familiarity with Retail management systems.


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