Fendi Italia Srl Representative

2 days ago


London, Greater London, United Kingdom Fendi Italia Srl Full time
Role Overview

Fendi Italia Srl is looking for a seasoned Consumer Services Representative to drive sales growth and exceed customer expectations.

Main Accountabilities
  • Strategically engage with customers to increase sales through upselling, cross-selling, and multiple selling;
  • Analyze sales data to identify trends and opportunities for improvement;
  • Collaborate with colleagues to achieve sales targets and optimize store performance.
Customer Service Excellence
  • Develop and maintain strong relationships with existing customers;
  • Implement targeted marketing campaigns to attract new customers;
  • Ensure seamless customer interactions through effective communication and issue resolution.
Store Maintenance and Inventory Control
  • Perform daily store duties, including visual merchandising and housekeeping;
  • Manage inventory levels accurately, adhering to company guidelines;
  • Contribute to stock takes and cycle-counts as required.
Salary Range

$70,000 - $90,000 annually, commensurate with experience.

Key Skills and Qualifications
  • Proven track record in Retail Fashion sales, with a minimum of 5 years' experience;
  • Exceptional communication and interpersonal skills;
  • Bachelor's degree or higher in a related field (preferred);
  • Strong analytical and problem-solving abilities;
  • Proficiency in Microsoft Office and Retail management software.


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