Customer Experience Ambassador

6 days ago


Maidstone, Kent, United Kingdom Sofa Full time

We are seeking an enthusiastic and customer-focused Sales Advisor to join our team in our stunning new showroom. This is a number of different positions, requiring weekend availability, with varying contract hours.

Key Responsibilities:

  • Welcoming customers, making them feel at home, and encouraging them to spend time in the store.
  • Maintaining high showroom standards and visual merchandising.
  • Providing customers with advice and support, ensuring a full understanding of their needs.
  • Chasing sales quotations, processing orders, and updating customer information records.
  • Being a brand ambassador, embracing the customer journey, and leading by example.
  • Proactively improving and updating knowledge of product and interior trends.

Requirements:

  • Experience within retail and interiors/furniture.
  • Strong sales experience and awareness of trends to support customers.
  • Ambitious and confident, with a strong can-do attitude.
  • Enthusiastic and dedicated to providing excellent customer service.
  • Proficiency in MS Office and general IT.


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