Customer Service Ambassador

1 day ago


Maidstone, Kent, United Kingdom Tesco Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador in our Beckenham Elmers End Superstore.

Salary Information

Our competitive hourly rate starts at £12.02, with opportunities for increases based on location and skills. This role is perfect for those looking for stability or flexibility, with a minimum of 16 guaranteed hours per week and opportunities for more.

Job Description

As a Customer Service Ambassador, you will be responsible for delivering exceptional service to our customers, building strong relationships and ensuring their shopping experience is memorable and enjoyable.

  • Meet and greet customers, answering queries and resolving issues promptly
  • Develop product knowledge and promote our range to customers
  • Work collaboratively with colleagues to achieve sales targets and maintain store standards
  • Participate in seasonal events and initiatives to drive sales and engage customers

Required Skills and Qualifications

To succeed in this role, you will need:

  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and meet targets
  • Strong product knowledge and passion for delivering great customer service
  • Basic mathematical skills and accuracy when handling cash and operating the till

Benefits

We offer a comprehensive benefits package, including:

  • Competitive hourly rate starting at £12.02
  • Opportunities for pay increases based on location and skills
  • Minimum of 16 guaranteed hours per week, with opportunities for more
  • Access to free wellbeing services and employee assistance programme
  • Life cover and pension scheme with matching contributions
  • Discounts on Tesco products and services

What's Next?

If you're passionate about delivering exceptional customer service and have a strong desire to succeed in a fast-paced retail environment, we'd love to hear from you. Apply today to become a part of our dynamic team.

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