Financial Aid Advisor
6 days ago
As a Financial Aid Advisor, you will be instrumental in assisting students by ensuring their financial assistance records are precise and current. Below are the key responsibilities associated with this position:
- Resolving issues related to document imaging
- Acting as a liaison between the Financial Aid Department and software providers
- Evaluating applications and documents to assess financial aid eligibility
- Providing exceptional customer service for inquiries
- Conveying policies and procedures to both staff and students
Essential Qualifications:
- A minimum of 4 years of experience in financial aid counseling
- Experience in customer service
- Proficiency in using automated financial aid systems
- Strong judgment and decision-making abilities
- Familiarity with federal and state financial aid regulations
- Experience working with diverse populations
- Excellent written and verbal communication skills
- Understanding of electronic funds transfer processes
Additional Considerations:
No additional considerations
Special Instructions:
If you are interested in becoming a part of our team, please submit your application and résumé electronically through the designated recruitment management system. Ensure that you attach any necessary forms if you are a current employee. Interviews will be conducted based solely on the information provided in your application. Background checks will be performed for all finalists. The Commonwealth of Virginia is an equal opportunity employer, and we encourage applications from individuals of all backgrounds without discrimination.
EEO Statement:
The Commonwealth of Virginia is dedicated to providing equal employment opportunities for all. We welcome applications from individuals of all backgrounds and promote diversity within our workplace.
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