Commercial Operations Lead

4 days ago


London, Greater London, United Kingdom LEK Full time
European Commercial Team - High-Performance Role

Location: London, UK

Job Overview:

We are seeking a highly skilled European Commercial Operations Manager to join our L.E.K. team in London. This role plays a critical part in driving revenue growth across Europe and requires a strong analytical mindset, excellent communication skills, and the ability to work closely with senior stakeholders.

The successful candidate will have experience in a strategy consulting environment or a closely related organization, with a proven track record of high performance across analytical/technical capabilities and senior stakeholder engagement.

Key Responsibilities:

  • Operational support for commercial functions: Reporting and analyzing outcomes, streamlining business processes, and enabling stakeholder communication.
  • Business performance reporting: Focusing on pipeline and sales conversion analysis, sector revenue performance vs. budgets, and revenue mix analysis by sector, service line, client segment, and geography.
  • Pricing analysis: Supporting the deployment of pricing strategies, including strategic discounting, client acquisition, and client value analysis.
  • Digital enablement: Optimizing enterprise software and data assets, and deploying generative AI and ML to improve processes and reveal insights.
  • Go-to-market coordination: Coordinating in critical areas such as private equity, new service lines, and geographic expansion.
  • Key account management: Developing and maintaining complex strategic relationship frameworks and loyalty programs.
  • Market sentiment synthesis: Communicating market sentiments and business intelligence back to stakeholders.

Requirements:

  • Minimum 2 years' experience in a strategy consulting environment or equivalent.
  • High degree of commercial acumen and experience working on high-stakes strategic and organizational issues.
  • Excellent quantitative analytics skills, including fluency in Excel and experience with advanced analytics platforms.
  • Masterful MS Office skills, particularly in developing presentations for C- and Board-level audiences.

Compensation:

This role is based in our London office and comes with an estimated salary of £80,000 - £110,000 per annum, depending on experience.



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