Commercial Operations Lead Specialist

1 week ago


London, Greater London, United Kingdom Carwow Group Full time

The Carwow Group is a dynamic company driven by innovation and customer satisfaction. We are seeking an experienced Commercial Operations Lead to join our team in the UK, responsible for elevating the performance and productivity of our Get Your Car Commercial team.

As a key member of our team, you will spearhead initiatives to optimise Commercial processes, drive automation, and lead the development of a streamlined onboarding experience for dealer partners. You will be responsible for setting and tracking performance targets across the Commercial team, ensuring alignment with business goals.

Key responsibilities include:

  • Designing and implementing a new onboarding and early lifecycle process for dealership partners
  • Leading the Onboarding team and their portfolios, including setting KPIs
  • Supporting Commercial managers in creating meaningful targets for the Commercial team
  • Developing a clear and digestible way to track performance of each team
  • Owning weekly reporting of team performance vs targets

With a competitive salary of £65,000 per annum, this role offers a comprehensive benefits package, including hybrid working, matched pension contributions, private healthcare, and enhanced holiday entitlement. As a dynamic and forward-thinking company, we also offer generous learning and development budget, regular social events, and up to £500 home office allowance.



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