Washroom Team Operations Manager
2 days ago
A pivotal position within phs Group's hygiene operation, guiding a team of colleagues to achieve collective goals and service levels. Serves as a bridge between frontline colleagues and depot management, ensuring effective communication and implementation of company strategies and objectives.
Key Responsibilities:
- Experienced in leading a small team of driver colleagues, providing guidance, support, and mentorship to ensure high levels of performance and productivity.
- Implement ongoing training initiatives to keep team members updated on new products, customer requirements, best practices, and company policies.
- Take ownership of the team's area, overseeing day-to-day operations, resolving issues, and driving continuous improvement initiatives.
- Support the recruitment of new drivers, including sourcing candidates, conducting interviews, completing observation days, and onboarding new team members.
- Respond to urgent customer requests as directed by the scheduling team or management team. This may sometimes involve working extra hours.
- Conduct comprehensive induction training for new team members, ensuring they are equipped with the necessary knowledge and skills to excel in their roles.
- A competitive salary of £24,500+ OTE £2,500 per annum.
- 23 days annual holiday + bank holidays.
- Great career development opportunities.
- A range of other benefits such as pension, enhanced maternity and paternity pay, life assurance, discount on household consumables and variety of retailers.
- Previous training/coaching experience desirable.
- Excellent Service Delivery and Driving skills.
- Able to work effectively with Managers, Drivers, HR, L&D, and Health and Safety Teams.
- Comply with and communicate/demonstrate Health and Safety regulations and COSHH, including wearing appropriate protective clothing.
- Demonstrates resilience and ability to work effectively under pressure.
- A full UK manual Driving License for a minimum of 12 months (Subject to insurance requirements), with a maximum of 6 points.
- The successful candidate will need to meet the requirements of an enhanced DBS check.
- Mandatory vaccinations against Hepatitis B, tetanus/polio.
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