Customer Experience Manager

3 weeks ago


East Dunbartonshire Council, United Kingdom Halfords Full time
Job Overview

We are a leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. We are seeking a Customer Experience Manager to join our team.

This is a fantastic opportunity to drive business performance, improve customer experience, and progress your career with excellent training schemes.

As a key member of our management team, you will provide productive management and leadership, focusing on the customer's journey and working closely with the Centre Manager.

The ideal candidate will have previous hands-on experience as a mechanic, technical/mechanical ability, and excellent communication skills.

Salary: £26,175 - £29,994 per annum

Benefits:

  • 5.6 weeks' annual leave
  • Up to 50% off garage bills in our Autocentres and 25% off most Halfords products in our retail stores
  • Discounts on groceries, shopping, insurance, days out, restaurants, and more
  • Family & Friends Discount Events
  • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
  • Financial planning support via Wagestream - access up to 30% of your salary in advance
  • GP Access, 364 days a year, 24 hours a day
  • Join the Share save scheme with a 20% discount on shares
  • Health Cash Plan – to access wellbeing services and claim back healthcare costs
  • Pension Scheme & Life Assurance


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