Customer Experience Manager
3 weeks ago
We are a leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. We are seeking a Customer Experience Manager to join our team.
This is a fantastic opportunity to drive business performance, improve customer experience, and progress your career with excellent training schemes.
As a key member of our management team, you will provide productive management and leadership, focusing on the customer's journey and working closely with the Centre Manager.
The ideal candidate will have previous hands-on experience as a mechanic, technical/mechanical ability, and excellent communication skills.
Salary: £26,175 - £29,994 per annum
Benefits:
- 5.6 weeks' annual leave
- Up to 50% off garage bills in our Autocentres and 25% off most Halfords products in our retail stores
- Discounts on groceries, shopping, insurance, days out, restaurants, and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
- Financial planning support via Wagestream - access up to 30% of your salary in advance
- GP Access, 364 days a year, 24 hours a day
- Join the Share save scheme with a 20% discount on shares
- Health Cash Plan – to access wellbeing services and claim back healthcare costs
- Pension Scheme & Life Assurance
-
Operations Management Specialist
3 weeks ago
East Dunbartonshire Council, United Kingdom Halfords Full timeJob DescriptionWe are seeking an experienced Operations Management Specialist to join our team. As a key member of our management team, you will be responsible for providing productive management and leadership, driving profitability, with a firm focus on the customer's journey.You will work closely with the Centre Manager to ensure seamless day-to-day...
-
Duty Manager
4 weeks ago
East Dunbartonshire Council, United Kingdom Nuffield Health Full timeDuty ManagerNuffield Health Milngavie FWC | Fitness | Permanent | Part time |Up to £27,060.80 per annum (pro rata), depending on experience plus sales commission32 hours per week Nuffield Health is the UK's largest Healthcare Charity. We're here to do important work. And right now, we're growing our team to offer our members a superior fitness experience....
-
Customer Experience Manager
2 days ago
East Barming, United Kingdom One Retail Full timeKey ResponsibilitiesIn this role, you will be responsible for variable shifts. Your tasks will include maintaining a thriving and successful working environment, using your entrepreneurial skills to create a high-quality customer experience. You will possess excellent management and communication skills, have a good understanding of report writing and...
-
Business Development Team Lead
3 weeks ago
East Dunbartonshire Council, United Kingdom Halfords Full timeKey ResponsibilitiesThe Business Development Team Lead will be responsible for driving business performance, improving customer experience, and progressing careers with excellent training schemes.This is an exciting opportunity for someone who is passionate about customer experience, has a desire to help drive business performance, and is looking for a...
-
Customer Service Experience Manager
2 days ago
East Midlands, United Kingdom Cherry Professional Full timeCustomer Service Experience ManagerAt Cherry Professional, we are seeking an exceptional individual to join our Customer Support Team as a Customer Service Experience Manager.This pivotal role is integral to the success of our business, requiring a strong background in customer service and effective communication skills.The primary responsibilities of this...
-
Customer Experience Ambassador
2 weeks ago
East Malling, United Kingdom Manchester Airport Plc Full timeWhy MAG? Every year, London Stansted Airport connects over 28 million passengers with more than 190 destinations across the globe.Part of the largest UK owned airport operator group, MAG, London Stansted Airport supports over 11,600 jobs onsite and generates around £7.75bn each year for the region. There is an exciting future ahead for London...
-
Customer Experience Lead
2 weeks ago
East Midlands, United Kingdom White Stuff Full timeJoin White Stuff as a Customer Experience LeadWe're looking for an experienced team leader to lead our customer service team in delivering exceptional experiences across all channels. This role requires a strong passion for customer service, excellent people management skills, and the ability to champion our brand and values.Key Responsibilities:* Lead a...
-
Customer Experience Supervisor
2 days ago
North East, United Kingdom Brewers Fayre Full timeCustomer Experience Team LeadWe are looking for an experienced team lead to join our Brewers Fayre restaurant and lead the customer experience team. The ideal candidate will have a strong background in hospitality management and excellent communication skills.Key Responsibilities:Lead and motivate a team to deliver exceptional customer experiences and...
-
Customer Experience Coordinator
4 weeks ago
East Midlands, United Kingdom Travel Counsellors Full timeAs a key member of our Support Office team, you will play a vital role in delivering exceptional customer experiences for our Travel Counsellors and customers.About the RoleWe are seeking a highly organised and flexible individual to join our team as a Customer Experience Coordinator. In this dynamic role, you will provide professional and world-class...
-
Customer Experience Specialist
2 weeks ago
East Hampshire, United Kingdom Mulhall's Full timeWhy Join Our Team?Mulhall's is a leading commercial landscaping company in the Midwest, dedicated to making Omaha a more beautiful place to live.Job DescriptionWe are seeking an experienced Account Manager to join our Greater Omaha Landscape Management Branch. As an Account Manager, you will focus on serving our customers in line with our vision to be the...
-
Customer Experience Coordinator
2 days ago
East Liverpool, Ohio, United Kingdom Premier Inn Full timePremier Inn Customer Service ExcellenceBecome a key player in delivering exceptional customer experiences as a Duty Manager at Premier Inn. This is an exciting opportunity to join our team and make a real impact on guest satisfaction.We're seeking a highly motivated individual with strong leadership skills, a passion for customer service, and the ability to...
-
Customer Experience Advisor
3 months ago
East Kilbride, South Lanarkshire, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in East Kilbride, UK.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and services.Work...
-
Customer Experience Specialist
2 months ago
East Kilbride, South Lanarkshire, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a Customer Experience Specialist to provide excellent service and resolve queries in a timely manner at beBee Professionals in the United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues efficiently.Provide accurate information regarding products and services.Process customer orders and manage account information.Keep...
-
Customer Experience Strategist
2 days ago
East Midlands, United Kingdom Kappture Full timeJob SummaryWe are seeking an experienced Product Manager to lead the development and execution of our product roadmap. As a key member of our R&D team, you will work closely with cross-functional teams to deliver high-quality products that meet customer needs and drive business growth.Key Requirements:Digital Solutions Expertise: Proven experience in...
-
Customer Experience Director
4 weeks ago
North East, United Kingdom British Heart Foundation Full timeJob OverviewWe are seeking an experienced Home Store Operations Manager to lead our sales team in the UK. As a key member of our operations team, you will be responsible for delivering sales results and ensuring excellent customer service.About the Role:Lead a team of sales professionals to achieve sales targets and drive business growthDevelop and implement...
-
Customer Experience Specialist
2 days ago
East Kilbride, South Lanarkshire, United Kingdom Nike (New) Full timeKey ResponsibilitiesAssist retail leads and floor managers in training new employeesSupport various store departments and recommend products to reach sales targetsThe ideal candidate will have customer service and/or retail experience, effective communication skills, and the ability to apply product sales techniques.
-
Customer Experience Director
3 weeks ago
South East London, United Kingdom Orion Electrotech Sales Full timeOrion Electrotech Sales seeks a dedicated Customer Services Team Leader to oversee the customer journey.About the Role:We require an experienced professional to manage the entire customer experience, from initial contact to payment completion.This is a full-time, permanent position with a competitive salary in the range of £35,000 - £38,000.The ideal...
-
Customer Experience Director
2 days ago
East London, United Kingdom Anonymous Full timeCustomer Experience DirectorWe're looking for a seasoned professional to lead our Customer Experience team and drive business success through exceptional service delivery.Job Summary:The Customer Experience Director will be responsible for developing and implementing strategies to enhance customer satisfaction, loyalty, and retention.Main...
-
Customer Experience Ambassador
4 weeks ago
East Kilbride, South Lanarkshire, United Kingdom Three Full timeCompany OverviewAt Three, we're on a mission to deliver better connectivity every day for every customer. Our network covers 99% of the UK outdoor population, and we're proud to offer an outstanding experience with our combined 3G and 4G network.We're looking for talented individuals who share our vision and can help us achieve it. As a Customer Experience...
-
Receptionist (Bank)
7 days ago
East Dunbartonshire Council, United Kingdom Nuffield Health Full timeReceptionistMilngavie Fitness and Wellbeing Centre | Reception | Bank Contract - Adhoc |Up to £12.01 per hour, depending on experience Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability. Making a great first impression is really...