Customer Experience Director
2 days ago
Orion Electrotech Sales seeks a dedicated Customer Services Team Leader to oversee the customer journey.
About the Role:
We require an experienced professional to manage the entire customer experience, from initial contact to payment completion.
This is a full-time, permanent position with a competitive salary in the range of £35,000 - £38,000.
The ideal candidate will have strong leadership skills and a passion for delivering exceptional customer service.
Key Responsibilities include:
- Managing a team to ensure seamless customer interactions
- Coordinating efforts to resolve customer complaints efficiently
- Developing strategies to enhance the overall customer experience
The successful candidate will be rewarded with a generous compensation package and opportunities for growth within the company.
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Customer Experience Director
1 week ago
London, Greater London, United Kingdom Smart DCC Full timeAbout the RoleWe are seeking an experienced Customer Experience Director to join our team at Smart DCC. As a key member of our leadership team, you will be responsible for ensuring that our customers receive a high-quality service.
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Customer Experience Director
4 days ago
London, Greater London, United Kingdom Barker Graves Full timeBarker Graves is recruiting for a Customer Experience Director to join our team in London. As a key member of our team, you will be responsible for designing and implementing customer experience strategies that drive business growth and improve customer satisfaction.About the OpportunityOur ideal candidate will have at least 3 years of experience in a...
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Strategic People Director
4 weeks ago
London, Greater London, United Kingdom Director File Full timeAbout the Opportunity:We are seeking a highly skilled and experienced Director of People and Culture to join our leadership team at Director File.Key Responsibilities:Develop and implement strategies to drive business growth and improve employee engagement.Lead and manage a team of HR professionals to deliver HR services.Collaborate with senior leaders to...
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Customer Experience Director
2 days ago
London, Greater London, United Kingdom NATIONAL TRUST Full timeAs a Customer Experience Director at the National Trust, you will have the privilege of shaping the visitor experience and driving business growth through exceptional customer service. This is a unique opportunity to join a forward-thinking organization that values innovation and excellence.Your responsibilities will include developing and implementing...
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Customer Experience Director
5 days ago
London, Greater London, United Kingdom Crane Venture Partners Full timeAbout the RoleGigs is looking for a seasoned Customer Experience Director to own and further develop our customer support function. As a key member of our product team, you will work across subscribers, B2B customers, product, engineering, operations, and network partners to create scalable and automated processes that reduce issue rates and improve...
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Strategic People and Culture Director
4 weeks ago
London, Greater London, United Kingdom Director File Full timeAbout the Role:We are seeking a highly skilled and experienced Director of People and Culture to join our leadership team. As a key member, you will be responsible for developing and implementing strategies to drive business growth and improve employee engagement.Key Responsibilities:Develop and implement people and culture strategies to drive business...
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Customer Experience Director
3 weeks ago
London, Greater London, United Kingdom MICHAEL KORS Full timeMichael Kors is a leading fashion brand seeking a highly skilled Customer Experience Director to lead the Digital & Consumer Operation team in London.Key Responsibilities:Lead and motivate customer-obsessed teams within EMEA and external partner organizations.Set direction and solve complex challenges to drive customer experience improvements and digital...
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Customer Experience Director
4 days ago
London, Greater London, United Kingdom DELIVEROO Full timeWe are seeking a Customer Experience Director to lead strategic programmes that improve customer experience, ensuring a smooth delivery acting across governance, communication, stakeholder management, and risk management. As a key member of our team, you will contribute to Deliveroo's multi-year Service Strategy and drive CX engagement across the...
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Customer Experience Director
4 days ago
London, Greater London, United Kingdom Lilt Inc. Full timeWe're LILT Inc., a leading provider of AI-powered translation solutions for enterprise clients. We're currently seeking a talented Customer Experience Director to join our team in London.About the RoleThis position will be responsible for overseeing the delivery of exceptional customer experiences for our global client base, working closely with internal...
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Director of Customer Experience
4 days ago
London, Greater London, United Kingdom Healf Full timeAt Healf, we're on a mission to redefine health and wellness. As Director of Customer Experience, you'll play a pivotal role in driving revenue and identifying growth opportunities through our customer relationship management (CRM) channel.Key responsibilities include managing the CRM content calendar with our marketing team, launching weekly campaigns to...
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Customer Experience Director
1 month ago
London, Greater London, United Kingdom The Barton Partnership Full timeAbout the Role:We are seeking a highly motivated and customer-centric individual to lead our customer experience team. As the Customer Experience Director, you will be responsible for developing and implementing a customer-first approach across our organization.Key responsibilities include:Leading the vision and strategy for the end-to-end customer...
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Customer Experience Director
1 month ago
London, Greater London, United Kingdom The Barton Partnership Full timeJob OverviewThe Barton Partnership is seeking a highly motivated and customer-centric individual to lead the vision and strategy for the end-to-end customer experience. As the Customer Experience Director, you will be responsible for building and scaling the team, fostering cross-functional collaboration, leveraging data-driven insights, and implementing...
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Strategic People and Culture Director
4 weeks ago
London, Greater London, United Kingdom Director File Full timeAbout the Opportunity:We are seeking a seasoned Director of People and Culture to drive business growth and enhance employee engagement. As a key member of our leadership team, you will be responsible for developing and implementing strategic plans to improve our organizational culture and employee experience.Key Responsibilities:Develop and implement...
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Digital Customer Experience Director
3 weeks ago
London, Greater London, United Kingdom Twenty-One Twelve Recruitment Full timeClient Relationship Manager - RetailLocation: West LondonWork Type: Studio BasedWe are seeking a Client Relationship Manager - Retail to join our West London studio. The successful candidate will be a strong, assertive individual who can build relationships with clients to understand their objectives. This is a fantastic opportunity for an experienced...
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Customer Experience Director
1 week ago
London, Greater London, United Kingdom END Full timeAbout END.Recognised as one of the fastest growing Companies in the UK, it's an exciting time to be part of END.'s journey. If you're positive, passionate and dedicated and want to contribute to our future success this could be the role for you.Our VisionWe strive for excellence by delivering a first-class customer experience, which has underpinned our...
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Customer Experience Strategy Director
3 days ago
London, Greater London, United Kingdom Motorway Online Ltd Full timeJob Title: Customer Experience Strategy DirectorAbout the Role:Motorway Online Ltd is seeking a seasoned Customer Experience Strategy Director to develop and execute our customer experience strategy. As a key member of our team, you will work closely with the Head of CRM to deliver exceptional customer experiences across all touchpoints.Key...
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London, Greater London, United Kingdom Director File Full timeJob OverviewWe are seeking an exceptional IT Director to lead our risk management and audit team, driving strategic direction and delivering high-quality work. As a key member of the national leadership team, you will oversee the delivery of complex projects and develop a talented team of professionals.Key ResponsibilitiesRisk Assessment and Planning:...
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East Dereham, Norfolk, United Kingdom Flagship Group Full timeAbout UsAt Flagship Group, we are committed to tackling the housing crisis in the East of England through our mission-driven approach. As a social housing provider with a passion for Equality, Diversity, and Inclusion, we strive to make a meaningful impact.The RoleWe are seeking an experienced Customer Experience Director to join our team and drive...
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Customer Experience Director
4 days ago
North East, United Kingdom British Heart Foundation Full timeJob OverviewWe are seeking an experienced Home Store Operations Manager to lead our sales team in the UK. As a key member of our operations team, you will be responsible for delivering sales results and ensuring excellent customer service.About the Role:Lead a team of sales professionals to achieve sales targets and drive business growthDevelop and implement...
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AI Director
1 month ago
London, Greater London, United Kingdom K2 Partnering Solutions Full timeJob Title: AI Director - Customer Experience TransformationAbout the Role: We are seeking an experienced AI Director to lead our customer experience transformation initiatives.Key Responsibilities:* Lead AI-driven customer experience and data transformation projects across industries* Develop and implement customer-centric AI models and data governance...