Customer Experience Director

9 hours ago


London, Greater London, United Kingdom Halfords Group PLC Full time
Customer Experience Leader Opportunity

We are seeking a highly motivated and experienced Customer Experience Director to join our team in Somerset.

As a Customer Experience Director, you will be responsible for leading and supporting your team to deliver exceptional customer experiences across the Halfords group.

You will work closely with colleagues in the Autocentre and Halfords Mobile Expert teams to ensure that customers receive the best possible service.

Key requirements for this role include:

  • Excellent rapport-building and communication skills
  • Experience in delivering great face-to-face customer service ideally in a retail sales or automotive environment
  • A track record of achieving exceptional results against sales targets

The estimated salary for this role is around £25,800 per year, depending on location.



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