Customer Experience Director
4 days ago
Your responsibilities will include developing and implementing strategies to improve customer experience, leading and managing a team of customer-facing staff, and collaborating with cross-functional teams to drive business objectives. You will be expected to think critically and creatively, using data and insights to inform decision-making and drive business outcomes.
We offer a highly competitive salary of £50,000 per annum, plus a comprehensive benefits package, including a substantial pension scheme, free entry to National Trust places, and a range of perks at work discounts.
-
Customer Experience Director
6 hours ago
London, Greater London, United Kingdom Halfords Group PLC Full timeCustomer Experience Leader OpportunityWe are seeking a highly motivated and experienced Customer Experience Director to join our team in Somerset.As a Customer Experience Director, you will be responsible for leading and supporting your team to deliver exceptional customer experiences across the Halfords group.You will work closely with colleagues in the...
-
Customer Experience Director
2 days ago
London, Greater London, United Kingdom CH&Co Catering Limited Full timeJob Title: Customer Experience DirectorCompany Description:Gather & Gather is a leading provider of workplace catering services in the UK and Ireland. Our mission is to deliver exceptional customer experiences through our high-quality food, coffee, and friendly service.Job Summary:We are seeking an experienced Customer Experience Director to lead our...
-
Customer Experience Director
2 weeks ago
London, Greater London, United Kingdom Smart DCC Full timeAbout the RoleWe are seeking an experienced Customer Experience Director to join our team at Smart DCC. As a key member of our leadership team, you will be responsible for ensuring that our customers receive a high-quality service.
-
Customer Experience Director
7 days ago
London, Greater London, United Kingdom Barker Graves Full timeBarker Graves is recruiting for a Customer Experience Director to join our team in London. As a key member of our team, you will be responsible for designing and implementing customer experience strategies that drive business growth and improve customer satisfaction.About the OpportunityOur ideal candidate will have at least 3 years of experience in a...
-
Strategic People Director
4 weeks ago
London, Greater London, United Kingdom Director File Full timeAbout the Opportunity:We are seeking a highly skilled and experienced Director of People and Culture to join our leadership team at Director File.Key Responsibilities:Develop and implement strategies to drive business growth and improve employee engagement.Lead and manage a team of HR professionals to deliver HR services.Collaborate with senior leaders to...
-
Customer Experience Director
7 days ago
London, Greater London, United Kingdom Crane Venture Partners Full timeAbout the RoleGigs is looking for a seasoned Customer Experience Director to own and further develop our customer support function. As a key member of our product team, you will work across subscribers, B2B customers, product, engineering, operations, and network partners to create scalable and automated processes that reduce issue rates and improve...
-
Customer Experience Director
4 weeks ago
London, Greater London, United Kingdom MICHAEL KORS Full timeMichael Kors is a leading fashion brand seeking a highly skilled Customer Experience Director to lead the Digital & Consumer Operation team in London.Key Responsibilities:Lead and motivate customer-obsessed teams within EMEA and external partner organizations.Set direction and solve complex challenges to drive customer experience improvements and digital...
-
Customer Experience Director
7 days ago
London, Greater London, United Kingdom DELIVEROO Full timeWe are seeking a Customer Experience Director to lead strategic programmes that improve customer experience, ensuring a smooth delivery acting across governance, communication, stakeholder management, and risk management. As a key member of our team, you will contribute to Deliveroo's multi-year Service Strategy and drive CX engagement across the...
-
Customer Experience Director
1 day ago
London, Greater London, United Kingdom Smiggle Full timeSucceed with SmiggleWe're seeking a Customer Experience Director to join our team at Selfridges, London. As part of our leadership team, you'll be responsible for developing and implementing strategies to drive customer engagement and loyalty.About Our Ideal Candidate:Has a deep understanding of customer behavior and preferences.Is a creative thinker with a...
-
Customer Experience Director
7 days ago
London, Greater London, United Kingdom Lilt Inc. Full timeWe're LILT Inc., a leading provider of AI-powered translation solutions for enterprise clients. We're currently seeking a talented Customer Experience Director to join our team in London.About the RoleThis position will be responsible for overseeing the delivery of exceptional customer experiences for our global client base, working closely with internal...
-
Director of Customer Experience
7 days ago
London, Greater London, United Kingdom Healf Full timeAt Healf, we're on a mission to redefine health and wellness. As Director of Customer Experience, you'll play a pivotal role in driving revenue and identifying growth opportunities through our customer relationship management (CRM) channel.Key responsibilities include managing the CRM content calendar with our marketing team, launching weekly campaigns to...
-
Customer Experience Director
1 month ago
London, Greater London, United Kingdom The Barton Partnership Full timeJob OverviewThe Barton Partnership is seeking a highly motivated and customer-centric individual to lead the vision and strategy for the end-to-end customer experience. As the Customer Experience Director, you will be responsible for building and scaling the team, fostering cross-functional collaboration, leveraging data-driven insights, and implementing...
-
Strategic People and Culture Director
4 weeks ago
London, Greater London, United Kingdom Director File Full timeAbout the Opportunity:We are seeking a seasoned Director of People and Culture to drive business growth and enhance employee engagement. As a key member of our leadership team, you will be responsible for developing and implementing strategic plans to improve our organizational culture and employee experience.Key Responsibilities:Develop and implement...
-
Digital Customer Experience Director
4 weeks ago
London, Greater London, United Kingdom Twenty-One Twelve Recruitment Full timeClient Relationship Manager - RetailLocation: West LondonWork Type: Studio BasedWe are seeking a Client Relationship Manager - Retail to join our West London studio. The successful candidate will be a strong, assertive individual who can build relationships with clients to understand their objectives. This is a fantastic opportunity for an experienced...
-
Customer Experience Strategy Director
5 days ago
London, Greater London, United Kingdom Motorway Online Ltd Full timeJob Title: Customer Experience Strategy DirectorAbout the Role:Motorway Online Ltd is seeking a seasoned Customer Experience Strategy Director to develop and execute our customer experience strategy. As a key member of our team, you will work closely with the Head of CRM to deliver exceptional customer experiences across all touchpoints.Key...
-
Customer Experience Director
2 weeks ago
London, Greater London, United Kingdom END Full timeAbout END.Recognised as one of the fastest growing Companies in the UK, it's an exciting time to be part of END.'s journey. If you're positive, passionate and dedicated and want to contribute to our future success this could be the role for you.Our VisionWe strive for excellence by delivering a first-class customer experience, which has underpinned our...
-
London, Greater London, United Kingdom Director File Full timeJob OverviewWe are seeking an exceptional IT Director to lead our risk management and audit team, driving strategic direction and delivering high-quality work. As a key member of the national leadership team, you will oversee the delivery of complex projects and develop a talented team of professionals.Key ResponsibilitiesRisk Assessment and Planning:...
-
Senior Customer Experience Director
5 hours ago
London, Greater London, United Kingdom Demand Science Full timeJob Description:At DemandScience, we're seeking a skilled Senior Customer Experience Director to join our team in London. As a key member of our client-facing team, you'll be responsible for driving business growth and customer retention through proactive engagement with clients.We're looking for someone who is self-motivated, adaptable, and has excellent...
-
Customer Experience Director
7 days ago
London, Greater London, United Kingdom Monica Vinader Ltd Full timeJob DescriptionWe are seeking an experienced Customer Experience Director to lead our Customer Care team in delivering exceptional service across all support channels.About the RoleThe Customer Experience Director will be responsible for overseeing the daily workload of the Customer Care Associates, ensuring that SLAs are met and customer enquiries are...
-
Project Director
4 weeks ago
London, Greater London, United Kingdom Global Experience Specialists Full timeProject DirectorAt Global Experience Specialists, we're seeking a highly skilled Project Director to lead our Exhibitor Graphics Team. As a key member of our team, you'll be responsible for managing exciting exhibitor graphic projects, working with cutting-edge technology, and collaborating with a talented team to deliver extraordinary experiences in the...