Customer Experience Advocate

3 days ago


London, Greater London, United Kingdom IDEXX Full time

We're seeking a highly skilled Technical Support Specialist to join our team in London and provide world-class support to our veterinary customers. As a Technical Support Specialist, you'll be responsible for troubleshooting technical issues, delivering training webinars, and writing customer-facing knowledge base articles.

We're looking for someone with exceptional problem-solving skills, a passion for technology, and a knack for communicating complex ideas simply. You'll work closely with our global team to deliver top-notch support, leveraging cutting-edge technology and best practices to ensure our customers receive the highest level of service.

This role offers a competitive salary of £26,000-£28,000, plus annual bonuses, medical insurance, cycle-to-work scheme, work-from-home stipends, and a 10% pension contribution. You'll also have the opportunity to work in a hybrid environment, based 3–4 days onsite in our Wimbledon, London office, and enjoy flexible working hours. Apply now and take the first step towards an exciting career at IDEXX.



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