Customer Service Team Coordinator
1 day ago
Company Overview
">Brellis Recruitment Careers is a well-established and profitable client, seeking to expand its friendly and approachable customer service team. The company has experienced ongoing business success and is now looking for individuals who can help maintain excellent customer relationships.
The ideal candidate will be able to work effectively in a fast-paced environment, ensuring that all customers receive prompt and professional service.
Salary
The estimated salary for this role is £25,000 - £30,000 per annum, depending on experience. This competitive salary reflects the importance of delivering exceptional customer experiences and meeting key performance indicators (KPIs).
Job Description
- Main Responsibilities:
- Confirm receipt of orders to all customers within 24 hours.
- Process sales orders through to delivery.
- Raise customs, import, and export documentation where required.
- Maintain all contract records, shipment, and delivery spreadsheets accordingly.
- Obtain and issue quality certificates.
- Raise sales invoices.
- Handle general customer enquiries and complaints.
Required Skills and Qualifications
- Degree in Business Administration or related field.
- Excellent communication and problem-solving skills.
- Ability to work accurately and efficiently in a fast-paced environment.
- Proficient in Microsoft Office applications.
Benefits
- Competitive salary.
- Promotion opportunities within the company.
- Continued training and development.
Others
Please note that this role requires a high level of accuracy and attention to detail. If you are a motivated and organised individual with excellent customer service skills, we encourage you to apply for this exciting opportunity.
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