Customer Service Representative

3 weeks ago


Banbury, Oxfordshire, United Kingdom Specsavers Full time

Customer Service Role

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This is a fantastic opportunity to embark on a career in customer service with a leading optical retailer. As a Customer Service Apprentice, you will be responsible for delivering exceptional customer experiences, answering phone calls, and responding to customer inquiries.

You will work in our Call Centre, assisting in the operation of the store to achieve sales targets and deliver excellent levels of customer service. Your training will include on-the-job experience and structured learning, culminating in a nationally recognised qualification.

The ideal candidate will have strong communication skills, a positive attitude, and the ability to work as part of a team. If you are passionate about providing great customer service and want to pursue a career in this area, we encourage you to apply.

Key Responsibilities:

  • Answering phone calls efficiently
  • Responding positively to customer enquiries and directing them to the appropriate department
  • Resolving customer complaints in a professional manner
  • Providing customers with advice and information about promotions and products

What We Offer:

  • A competitive salary of £7.00 per hour, paid monthly
  • Opportunities for further progression and training
  • A supportive team environment
  • A comprehensive induction program
  • The chance to gain valuable work experience and a nationally recognised qualification

We are an equal opportunities employer and welcome applications from all qualified candidates.



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