Customer Service Director

4 weeks ago


Northampton, Northamptonshire, United Kingdom Get Staffed Online Recruitment Full time

Customer Service Director

Job Summary

We are seeking a highly skilled Customer Service Director to join our team at Get Staffed Online Recruitment. As a key member of our operations team, you will be responsible for ensuring consistent standards of health surveillance are delivered by our team and line management responsibility of all Senior OHTs.

Main Responsibilities

  • Support the strategic operational goals of the business in line with Director and Board requirements.
  • Manage own time and diary, whilst working remotely across the UK, attending client meetings, our client's Health sites, and working from home, where appropriate.
  • Develop and maintain relationships with senior managers, directors, and key customer stakeholders.
  • Ensure excellent communication and presentation skills to communicate efficiently (verbally, in print, and via the phone) to all levels of internal and external stakeholders.

Requirements

  • Degree level or equivalent experience in a senior management role, including people and customer management.
  • Strong influencing skills to influence key decision-makers internally and externally.
  • Excellent knowledge of Outlook, Word, Excel, and PowerPoint is essential.
  • Ability to work under pressure and meet multiple deadlines in line with client and business requirements.

Core Skills & Behaviours

  • Demonstrable People Management skills
  • Demonstrable Relationship Management skills
  • Organisational / Time Management skills
  • Exemplary communication & Presentation skills
  • Decision-making and Influencing ability
  • Strong Leadership skills
  • Proficiency in Word, Excel, PowerPoint & Outlook
  • Time planning and priority setting
  • Excellent Interpersonal skills
  • Flexible in approach
  • Responsible & "Can-do" attitude
  • Trustworthy and honest
  • Enthusiastic
  • Ability to work under pressure
  • Professional in appearance and approach
  • Ability to work within a team and alone
  • Proactive

How to Apply

Interested in this Customer Service Director opportunity? Click apply and you will be redirected to our careers website to complete your application.



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