Senior Framework Development Manager

2 weeks ago


Lancing, United Kingdom Kiota Recruitment Full time

About the Role



We are seeking an experienced Framework Development Manager to join our team at Kiota Recruitment in North West England. As a key member of our business development department, you will play a pivotal role in driving growth and revenue while maintaining exceptional customer relationships.



Main Responsibilities


  • Building Relationships

    • Develop and maintain strong relationships with framework clients, including Procurement, Health & Safety, Sustainability, and Environmental departments.
    • Cultivate relationships with Tier 1, 2, and 3 contractors involved in Asset Management Plan delivery.

  • Project Pipeline

    • Establish and maintain a project pipeline, sharing updates with internal stakeholders.
    • Identify sustainable business opportunities through efficient customer visits and accurate record-keeping.

  • Framework Compliance

    • Evaluate and enforce framework policies and procedures, providing mentoring and knowledge sharing to stakeholders.
    • Manage KPIs and SLAs, ensuring compliance with framework agreements and overseeing financial aspects such as rebates and payment terms.

  • Customer Support

    • Provide prompt solutions for out-of-hours emergency support, assessing both immediate and long-term needs.
    • Engage early with framework projects, collaborating with teams to keep clients updated on progress, costs, and action plans.

    Requirements

    Skill Set


    • Proven track record in managing frameworks and client relationships within the UK water, rental, or utility industry.
    • Demonstrated leadership and team management abilities, with strong networking skills.
    • Advanced financial management, budgeting, and planning expertise.
    • Proficiency in Microsoft Office Suite and CRM systems.
    • Exceptional communication and interpersonal skills, with strong organisational and problem-solving capabilities.
    • Strategic thinker with strong judgement and decision-making abilities.
    • Skilled in negotiation, conflict resolution, and managing multiple projects simultaneously.

    Education and Qualifications


    • Formal Education in Business Management, Engineering, or a related field, or equivalent relevant experience.
    • Commitment to delivering exceptional customer service with a focus on innovation and adaptability.
    • Comprehensive understanding of Health & Safety regulations and best practices.

    What We Offer

We offer a competitive salary range of £60,000 - £65,000, plus bonus, car, and other benefits. This is a permanent position based in North West England, covering regions such as Cheshire, Greater Manchester, Lancashire, and Cumbria.



This is an excellent opportunity for an ambitious professional to take their career to the next level. If you have a proven background in Framework or Solutions Management and a strong interest in the Water sector, we would be delighted to hear from you.



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