Area Works Coordinator

7 days ago


Oldham, Oldham, United Kingdom The Guinness Partnership Full time

About the Role

We are seeking a highly organized and customer-focused Area Works Coordinator to join our Guinness Property team based at our office in Oldham. This is a full-time permanent vacancy working 39 hours per week, Monday to Friday.

Key Responsibilities:

  • Provide customers with prompt, professional, and accurate information, delivered in a timely, consistent, and efficient manner, in line with agreed timescales.
  • Assist contractors, customers, and colleagues with queries and complaints to resolve them quickly and effectively.
  • Ensure that data and information is updated into the appropriate systems accurately and in a timely manner.
  • Assist planners in the planning of engineer's diaries.
  • Maintain records and produce regular statistical information and management reports, including reconciliation with contractors and ensuring compliance is met.
  • Ensure purchase and works orders are raised promptly and accurately to enable works to be carried out without delay and to budget.

Essential Skills and Experience

  • Experience of working in a customer-focused environment.
  • Experience of working within agreed performance targets.
  • Proven ability to work methodically, follow agreed procedures, and accurately record data and information.
  • Ability to work in a fast-paced environment and under pressure.
  • Experience of working with databases.
  • Microsoft Office, including Word and Excel.

The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.


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