Service Delivery and Support Lead

2 weeks ago


London, Greater London, United Kingdom SCC Full time £440
Service Delivery Manager Opportunity

As a service delivery manager, you will play a critical role in the implementation of Windows 11, ServiceNow, and Intune at SCC. You will be responsible for providing technical guidance and recommendations to ensure the successful deployment of these solutions.

This is a great opportunity for a seasoned IT professional with experience in service delivery and support. The successful candidate will have a strong understanding of EUC service delivery processes and incident/problem management.

The key responsibilities of this role include:
  1. Windows 11 Rollout: Provide technical inputs and recommendations to optimize the Windows 11 deployment.

  1. ServiceNow Implementation: Offer insights into the integration of ServiceNow with EUC processes.

  1. BAU Support and Improvement: Actively support the BAU team in analysing ongoing service issues and driving continuous improvement.


This role offers a competitive salary of £44,000 per annum (equivalent to £440 per day via Umbrella), a flexible contract, and opportunities for growth and development.

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