Field Service Engineer

1 day ago


Harwell, Oxfordshire, United Kingdom Agilent Full time
Job Title: Field Service Engineer - Gas Chromatography Solutions

Agilent is a global leader in laboratory and clinical technologies, and we are seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services to our customers in the South-East of the UK, with occasional travel to customer sites.

Key Responsibilities:
  • Provide repair, installation, upgrade, and preventive maintenance activities to customers
  • Contact customers in a timely manner and schedule service efficiently
  • Collaborate with the sales team to understand and meet customer needs and expectations
  • Maintain Agilent's customer service reputation by aligning with all corporate policies and procedures
  • Complete administrative paperwork and computer reports promptly and accurately
  • Provide feedback to the Product Specialists, manufacturing, or OEM vendors concerning performance anomalies encountered
Requirements:
  • University degree in a Chemistry-related field (Analytical Chemistry, Biochemistry, Biotechnology, etc.)
  • Significant hands-on experience with gas chromatography (GC/GC-MS) techniques, either as an end-user or in a similar technical support role
  • Application knowledge/experience would be an advantage
  • Full proficiency in English
  • A valid driving license
What We Offer:
  • Permanent Contract
  • Outstanding company culture
  • Career development opportunities
  • Company pension scheme, yearly company bonus, company car, private health care, stock purchase plan, medical & life insurance...

We are an equal opportunity employer and welcome applications from qualified candidates. If you are a motivated and customer-focused individual with a passion for laboratory technologies, we encourage you to apply for this exciting opportunity.



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