Customer Service Representative

9 hours ago


Chesterfield, Derbyshire, United Kingdom Markerstudy Group Full time
Customer Service Representative

At Markerstudy Group, we are seeking a skilled Customer Service Representative to join our team in Chesterfield. As a key member of our contact centre, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:
  • Process customer claims and respond to general queries in a timely and professional manner
  • Take ownership of complaints and work to resolve issues to the customer's satisfaction
  • Adhere to company procedures and guidelines to ensure compliance and customer satisfaction
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Good attention to detail and problem-solving skills
What We Offer:
  • A comprehensive training program to ensure your success in the role
  • A supportive and collaborative team environment
  • Opportunities for career growth and development

We are committed to providing a positive and inclusive work environment that values diversity and promotes employee well-being. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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