Assistant Ticket Office Systems Coordinator

4 days ago


Glasgow, Glasgow City, United Kingdom Celtic Football Club Full time

Celtic Football Club is seeking a highly skilled Assistant Ticket Office Systems Coordinator to join their team. This permanent position offers the opportunity to play a crucial role in ensuring the smooth and efficient operation of ticket sales and related processes.

The estimated salary for this position is around £22,000 - £28,000 per annum, depending on experience.

About the Role:

This position involves providing essential technical support and advice to colleagues within the Ticket Office. The successful candidate will be responsible for configuring and updating software that powers the department, as well as offering basic IT support to team members. Additionally, they will conduct database analysis using SQL or Microsoft Access to support decision-making and troubleshooting efforts.

  • Become an expert in the use of the Ticket Office's software, assisting with system setup and configuration.
  • Manage and create dashboards using SQL and Tableau to provide valuable insights.
  • Perform ad hoc data analysis to support decision-making and problem-solving.
  • Configure and update software to ensure optimal performance and functionality.
  • Manage technical aspects of the Ticket Office website.
  • Provide basic IT support to colleagues, addressing their technical needs and queries.
  • Assist with all aspects of Ticket Office operations, contributing to the department's overall efficiency.

About You:

We are looking for someone with experience working with SQL Server and Excel query skills for data analysis. A business acumen to understand and ensure data accuracy is also essential. Proficiency in Tableau, Power BI, or similar reporting tools is required. Additionally, experience providing basic IT and technical support is necessary. Intermediate SQL and Excel query skills are a must-have. Knowledge of football ticketing software is advantageous, as is experience in an IT support role, particularly with Windows and Office 365.



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