Matchday Service Executive
1 day ago
We are recruiting for a skilled and ambitious Hospitality Manager to spearhead our hospitality operations at St. Andrew's Stadium, home of Birmingham City Football Club.
As a key player in our team, you will be responsible for delivering exceptional matchday experiences, growing revenue, and maintaining high levels of customer satisfaction across our 10 hospitality areas and 39 boxes.
You will work closely with our catering, events, and events teams to develop bespoke packages for clients, ensuring seamless execution and outstanding guest experiences.
- Main Accountabilities:
- Oversee and enhance hospitality services, including matchday operations, VIP experiences, and corporate events
- Manage a team of 8 permanent hospitality staff and up to 260 casual staff members
- Collaborate with internal teams to create customised packages for clients
We offer a rewarding salary of £32,000 per annum, as well as a range of benefits, including meal allowances, Vodafone discounts, pension scheme, life assurance, and more.
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Matchday Experience Coordinator
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Executive Event Services Coordinator
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Hospitality Operations Manager
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Hospitality Operations Manager
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