Front Desk Officer

3 weeks ago


Reading, Reading, United Kingdom NHS Full time
Job Description

The Front Desk Officer is responsible for providing an exceptional patient experience by delivering a high-quality reception service, managing patient queries, and maintaining accurate records in line with practice policies.

Main Duties and Responsibilities
  • To greet patients and visitors in a welcoming and courteous manner, providing clear and concise information as required.
  • Maintain accurate and up-to-date patient records, ensuring confidentiality and security at all times.
  • Perform clerical duties, including sending standard letters to patients and organising transport where necessary.
Our Team

We are a friendly and dedicated team at Wargrave Surgery, committed to providing excellent patient care and administrative support. We are seeking a skilled and motivated individual to join our team and contribute to our success.


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