Front Desk Supervisor

3 weeks ago


Reading, Reading, United Kingdom Valor Hospitality Partners, LLC Full time

Job Description

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  • We are seeking a highly organized and customer-focused individual to join our front desk team as a Reception Manager/Supervisor.

About You

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  • Experience working in a fast-paced hotel environment.
  • Strong communication and interpersonal skills, with a focus on providing exceptional guest service.
  • Ability to work effectively under pressure and prioritize tasks efficiently.

Salary and Benefits

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  • The successful candidate can expect a competitive salary of approximately £24,960.00 per annum or £12.00 per hour, depending on experience.
  • We also offer an attractive benefits package, including exclusive discounts for you, your friends, and family, as well as nationally recognized apprenticeships and career training opportunities.

Responsibilities

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  • Manage the front desk operations, including check-ins, check-outs, and room assignments.
  • Train and develop a team of receptionists to provide exceptional guest service.
  • Provide excellent customer service, responding promptly to guest inquiries and resolving any issues that may arise.


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