Chief of Care Quality and Governance

5 days ago


City of Westminster, Greater London, United Kingdom NHS Full time
Job Title: Chief of Care Quality and Governance

We are seeking an exceptional leader to join our team as Chief of Care Quality and Governance. This is a unique opportunity to drive forward and deliver an ambitious programme of transformation to implement high-quality, affordable integrated care for residents.

About the Role

The successful post holder will bring experience of leading system-wide transformational change in a challenging resource environment. They will have a proven track record of working across a range of organisations to achieve significant change and improve service outcomes, particularly in health and social care.

The Chief of Care Quality and Governance will be responsible for identifying and driving new opportunities for further integration of services, developing and operationalising strategic service plans, and building and strengthening key strategic partnerships.

Key Responsibilities
  • Model and build the values, behaviour, and culture critical to our PBPs future success, including putting the people and communities at the heart of everything we do.
  • Ensure the approach of the partnership wherever possible is supportive to individual organisational goals, so that the value and purpose of involvement is clear, with motivation for maintaining involvement during times of conflict, tension, and controversy.
  • Work with the communication and engagement leads to ensure a proactive approach to patient and public involvement and engagement in the development of integrated working.
Person Specification
  • Master's degree or demonstrable equivalent experience showing ability to understand and resolve complex and conflictual concepts and practical challenges.
  • Health and Social Care qualification.
Skills and Knowledge
  • Understanding and experience of application of evidence-based improvement methodologies from inside and outside the health service and/or social care and public sector.
  • Understanding of the challenges facing service delivery in the 21st century.
  • Understanding of the political agenda for health and social care.
  • Understanding of the broader strategic and policy context for delivery of health and social care services in Bi-Borough.
Key Attributes
  • Excellent leadership, influencing skills, and demonstrate professional credibility.
  • Ability to analyse and solve complex problems, including option appraisals.
  • Change management and organisational development skills and techniques.
  • Inspirational leader who demonstrates the ability to lead and manage change.
  • Committed to the continuous development of staff and self.
  • Commitment to developing culture of openness and partnership.
  • Commitment to improving quality of patient care.
  • Evidence of self-awareness.
  • Creative thinker.
  • Evidence of integrity, objectivity, and fairness.
  • Able to learn from experience and adapt to changes and new challenges.
  • The use of the highest level of communication and interpersonal skills to negotiate with and persuade individuals and groups, some of whom will have strong opposing views on the need for policy changes in relation to the future design of services.
  • Ability to continually adapt to changing priorities and re-focus the team on new priority areas that require urgent action as a result of requests from the Chief Executives and the wider health and social care community.


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