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Travel Money Advisor

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About the Role:

We are seeking a skilled and customer-focused individual to join our team as a Travel Money Advisor. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers in relation to their travel money needs.

Key Responsibilities:

  • Nurturing and forming relationships with customers to gain a better understanding of their travel and currency requirements.
  • Establishing yourself as a trusted advisor, providing support and advice on great Travelex products and services.
  • Engaging with customers to process all foreign exchange transactions accurately and efficiently.
  • Delivering on key performance goals both procedural, operational and customer focused.
  • Utilising your keen eye for detail to process daily online FX requests and deliveries.

Requirements:

  • Numerically proficient - You'll need to have a firm grasp of numbers as you'll be handling large amounts of cash and converting vast amounts of currency regularly.
  • Great communicator – You'll find talking with people and building relationships comes naturally to you.
  • Desire to succeed – You'll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.

About Travelex:

We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers' access to international money, however and whenever.