Customer Service Advisor
3 months ago
Our Customer Service team continually strive to deliver an excellent standard of service at all times and take a proactive and positive approach to ensure customer satisfaction. Our customers are the people who drive our business forward and fuel all future success, therefore their happiness is at the heart of everything we do.
As each one of our clients and queries are unique, we work hard to find solutions which will exceed all expectations and enhance our customer experience. Ultimately, we never want a customer to forget the fantastic experience they’ve had with us.
If you are hardworking, confident, thrive of challenges, and are interested in joining a supportive environment with exciting career progression opportunities, then this role would be perfect for you
**WHAT YOU’LL DO**
- Seek to resolve all issues efficiently on a first-time basis, being and active listener who can gather important information quickly in difficult circumstances
- Provide helpful advice and support to customers to ensure all their needs are met and that they are leaving happy to return and recommend us to friends and family
- Build relationships with customers and going the extra mile - review orders, take payments, arrange shipping and offering advice on different products
- Work alongside your supportive colleagues to spot and monitor trends in queries, collaborating with other departments to suggest ways of improving our products and services
- Carry out administrative duties, including courier shipment preparation and processing.
**WHAT YOU'LL BRING**
- We are all about attitude at Net World Sports You’ll need to be professional charismatic, enthusiastic, positive and have the energy to want to build fantastic customer experiences and relationships
- Ability to listen to issues, think on the spot, come up with solutions, initiate action and build rapport with customers
- Good communication skills - written and verbal, and a high attention to detail
- Adaptable - ability to thrive in a fast-paced, changeable environment
- Proficient in MS Word, MS Excel and Outlook
**WHAT YOU’LL GET**
- Health & Wellbeing Support - Workouts, Run Club & Mental Health Sessions
- Flexible Working
- Social Events - Summer & Christmas Parties, Sports Tournaments & Lots More
- Table Tennis, Pool Tables & Sports Equipment in the Office
- Additional Holidays with Length of Service
- Help to Buy Scheme, Cycle to Work Scheme & Discounted Travel
- Charity Events - Bake Sales, Coffee Mornings, Raffles & Sponsored Events
- Product Discounts
- Subsidised On-Site Bistro
**Shifts**: Monday - Friday (Start times from 8am - 11.30am) - 8.5 hour shifts. Occasional weekend and Bank Holiday
**Job Types**: Full-time, Temporary contract
Pay: From £22,500.00 per year
**Benefits**:
- Canteen
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free fitness classes
- Free or subsidised travel
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Store discount
Ability to commute/relocate:
- Wrexham, LL13 9UT: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
-
Customer Service Advisor
3 months ago
Wrexham, United Kingdom Recruit4Staff Full time. **Recruit4staff is proud to be representing their client, a leading waste management company in their search for a Customer Service Advisor to work from their offices in Wrexham.** **For the successful Customer Service Advisor our client is offering**: i. £22,000 - £23,000 per annum ii. Monday to Friday, 8:30 am - 5 pm, and 1 in 4 Saturdays iii....
-
Customer Service Advisor
3 weeks ago
Wrexham, United Kingdom Recruit4staff Full timeRecruit4staff is proud to be representing their client, a leading waste management company in their search for a Customer Service Advisor to work from their site in Wrexham For the successful Customer Service Advisor our client is offering: Salary up to £25,000 per annumMonday to Friday 8.30am till 5.00pmPermanent positionBenefits: Free parking, 20...
-
Customer Service Advisor
3 months ago
Wrexham, United Kingdom Travail Employment Group Ltd Full timeCustomer Service Advisor - Permanent Wrexham £23,000 per annum Monday to Friday - No Weekends Our client who are leader in their industry are looking for Customer Service Advisors to join their team to support in delivering a first class, informative, friendly and professional after-sales experience to their Nationwide customer base. You will enjoy a...
-
Customer Service Advisor
3 months ago
Wrexham, United Kingdom Adele Carr Recruitment Full timeAdele Carr are recruiting for an experienced Customer Service Advisor to join an established global company based in Wrexham **Benefits**: - 3x base salary as a life assurance - Training opportunities including LinkedIn Learning - pension 3% employee and 5% employer - Private medical insurance - My Staff Shop - Cycle to work scheme - Social events -...
-
Customer Services Advisor
3 months ago
Wrexham, United Kingdom Adele Carr Recruitment Full timeA great opportunity for an experienced Customer Service Advisor, initially this position is a 10 month Fixed Term Contract to cover maternity leave. You will be rewarded with: - Excellent salary up to £26k (pro rata) - 25 days holiday (pro rata) - No shifts/great working hours Monday to Thursday 8:30 - 5 and 8:00 - 1:30 on Fridays! Working within a busy...
-
Customer Service Advisor
4 months ago
Wrexham, United Kingdom ASH Group Ltd Full time**Customer Services Advisor** **Competitive Salary** **up to 40 hours per week** The ASH Group is a family owned business. ASH Waste Services is the leading provider of waste management and resource solutions with bases across the North West and West Midlands. An opportunity has arisen for a Customer Service Advisor to join our team at our Head office in...
-
Customer Service Advisor
3 months ago
Wrexham, United Kingdom NFU Mutual Agency Full time**The Role**: **Customer Service Advisor** **Circa £20k Salary (dependant on experience)** **Full Time** **Permanent Contract** **Location: Wrexham** **Introduction to NFU Mutual** NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers,...
-
Customer Service Advisor
1 month ago
Wrexham, United Kingdom CUBE Consulting Full timeCustomer Service Advisor required for well established and ever growing business based in Wrexham. Are you great with people and love helping customers? Join our small and friendly team Responsibilities: Assist customers via phone and email. Handle inquiries, complaints, and requests professionally. Stay informed about our services. Work with team...
-
Customer Service Advisor
2 weeks ago
Wrexham, United Kingdom CUBE Consulting Full timeCustomer Service Advisor required for well established and ever growing business based in Wrexham. Are you great with people and love helping customers? Join our small and friendly teamResponsibilities:Assist customers via phone and email.Handle inquiries, complaints, and requests professionally.Stay informed about our services.Work with team members to...
-
Customer Service Advisor
5 months ago
Wrexham, United Kingdom Demon Tweeks Full time**CUSTOMER SERVICE ADVISOR**: Day to day, you'll be taking calls and doing your best to support our customers with a great level of after sales care and support when they need it most. You'll take the care to understand what matters to them and if you don't know the answer then you'll have access to plenty of colleagues that do. You'll be joining a...
-
Customer Service Advisor
1 month ago
Wrexham, United Kingdom CUBE Consulting Full timeCustomer Service Advisor required for well established and ever growing business based in Wrexham. Are you great with people and love helping customers? Join our small and friendly team Responsibilities: Assist customers via phone and email. Handle inquiries, complaints, and requests professionally. Stay informed about our services. Work with team members to...
-
Customer Service Advisor
3 months ago
Wrexham, United Kingdom Charles Owen Full time**About us** Industry leading brand in equestrian safety, Charles Owen is offering an exciting new role based in their Wrexham Headquarters. This riding helmet manufacturer with over 111 years of history has seen transformational changes in recent years with new advancements in technology, manufacturing and company culture. Recently ranked as one of the UK...
-
Customer Service Advisor
2 weeks ago
Wrexham, United Kingdom BluetownOnline Ltd Full timeJob Title: Customer Service AdvisorLocation: WrexhamSalary: £23,750 per annumJob Type: Full-time, part-time, evening & weekend shifts availableAbout Us:Are you a smiley person who loves chatting and would thrive in an environment where your contributions are recognised, rewarded and truly valued? If so, we have an exciting career opportunity for you to...
-
Customer Service Advisor
1 month ago
Wrexham, United Kingdom BluetownOnline Ltd Full timeJob Title: Customer Service AdvisorLocation: WrexhamSalary: £23,750Job Type: Full-time, part-time, evening & weekend shifts availableAbout Us:Are you a smiley person who loves chatting and would thrive in an environment where your contributions are recognised, rewarded and truly valued? If so, we have an exciting career opportunity for you to explore here...
-
Customer Service Advisor
2 weeks ago
Wrexham, United Kingdom BluetownOnline Ltd Full timeJob Title: Customer Service AdvisorLocation: WrexhamSalary: £23,750 per annumJob Type: Full-time, part-time, evening & weekend shifts availableAbout Us:Are you a smiley person who loves chatting and would thrive in an environment where your contributions are recognised, rewarded and truly valued? If so, we have an exciting career opportunity for you to...
-
Customer Service Advisor
4 months ago
Wrexham, United Kingdom Charles Owen Full time**About us** Industry leading brand in equestrian safety, Charles Owen is offering an exciting new role based in their Wrexham Headquarters. This riding helmet manufacturer with over 111 years of history has seen transformational changes in recent years with new advancements in technology, manufacturing and company culture. Recently ranked as one of the UK...
-
Service Advisor
4 months ago
Wrexham, United Kingdom Pendragon Full time**Service Advisor (12 month fixed-term contract)** **Evans Halshaw Ford Wrexham** **Salary of £24,462 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to...
-
Service Advisor
3 months ago
Wrexham, United Kingdom Pendragon Full time**Service Advisor - Fixed-Term 9 months** **Evans Halshaw Ford Wrexham** **Salary of £24,462 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new...
-
Service Advisor
4 months ago
Wrexham, United Kingdom Pendragon Full time**Service Advisor** **Evans Halshaw Ford Wrexham** **Competitive Salary with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor...
-
Customer Service Advisor
6 days ago
Wrexham, Wrexham, United Kingdom NECSWS Full timeJob Title: Customer Service Advisor - Welsh LanguageWe are seeking a highly skilled and motivated Customer Service Advisor to join our team at NEC Software Solutions. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving their issues in a timely and...