Customer Service Advisor
4 weeks ago
Customer Service Advisor
Starting Pay: £11.44 per hour, rising to £12.04 per hour after 12 weeks
Position: Temp-to-Perm
Location: Wrexham
Hours: Monday to Friday, 09:00 - 17:00
Additional Benefits:
Friendly working environment
25 days holiday plus bank holidays (upon becoming permanent)
Accessible via public transport, free on-site parking
The Role:
Our client, a leading provider in the education industry, is expanding their team and seeking a Customer Service Administrator to assist with learner queries and data entry. Full training will be provided.
Key Responsibilities:
Managing incoming calls
Uploading learner information into a bespoke system
General data entry tasks
Liaising with training officers, companies, and apprentices
Reviewing and validating recorded data
Occasionally making outbound calls
The Ideal Candidate:
The successful Customer Service Administrator will possess:
Excellent customer service skills with confidence in handling inbound calls
Strong attention to detail and accuracy
Proficiency in Microsoft Office and general computer literacy
An understanding of safeguarding practices
Strong communication skills (listening, verbal, and written)
About Our Client:
Our client is a well-established learning provider in the Wrexham area, seeking additional administration support. They offer a supportive work environment with comprehensive training.
To Apply
Travail Employment Group is operating as an Employment Business. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within the next 7 days you have not been successful on this occasion and unless otherwise advised.
All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training, and qualifications our client considers necessary for this position
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