Customer Service Advisor

7 months ago


Wrexham, United Kingdom Adele Carr Recruitment Full time

Adele Carr are recruiting for an experienced Customer Service Advisor to join an established global company based in Wrexham

**Benefits**:

- 3x base salary as a life assurance
- Training opportunities including LinkedIn Learning
- pension 3% employee and 5% employer
- Private medical insurance
- My Staff Shop
- Cycle to work scheme
- Social events
- Canteen on site
- On site parking

**As the Customer Service Advisor responsibilities include**:

- Proactively manage the account ensuring that delayed orders and breakages are chased and communicated effectively and accurately
- Ensure that any complaints are dealt with effectively and in a timely manner
- Communicate product/service/promotions to customers prior to launch
- Ensure that all orders are input onto the system
- Conduct retention calls to actively encourage non active customers/potential customers to use products

**As the Customer Service Advisor you will have**:

- Experience within a Customer Service role
- Willing to go the extra mile
- Strong organisational skills
- Proactive & can do attitude
- Willingness to learn

**Please note that you will be required to work 1 in 5 Saturdays shift : 8:45 - 16:30**

Pay: £24,000.00-£24,600.00 per year

**Benefits**:

- Casual dress
- Company pension
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private medical insurance
- Store discount

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person



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