Customer Service Representative

5 days ago

Darlington, Darlington, United Kingdom EE Full time

Job Overview:

We are seeking a skilled and enthusiastic Customer Service Technical role candidate to join our team at EE. As a Customer Service Technical role, you will be responsible for providing exceptional customer service and technical support to our customers.

Key Responsibilities:

  • Provide technical support to customers via phone, email, and chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Work collaboratively with internal teams to resolve complex customer issues
  • Stay up-to-date with product knowledge and technical skills to provide accurate and helpful information to customers

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving skills and attention to detail
  • Ability to work collaboratively as part of a team

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment

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