Customer Service Ambassador

4 weeks ago


Ulverston, Cumbria, United Kingdom The National Trust Full time
Key Responsibilities

As a Customer Service Ambassador for The National Trust, you will provide a warm and welcoming experience for our visitors, ensuring that they have the information they need to enjoy their visit.

You will be responsible for engaging with visitors, providing excellent customer service, and promoting the work of The National Trust.

Additionally, you will be involved in maintaining the site to a high standard, including litter picking, checking signage, and keeping the toilets clean and stocked.

As this is an outdoor role, you will need to be comfortable working in all weather conditions and able to move around the park on your feet.

This role will mainly be based at Fell Foot, but at busy times of year you will also be working at other nearby locations with prior arrangement.

Requirements

  • Customer focused with an understanding of the importance of great service
  • A team player, but also able to work on your own initiative
  • Well organised and adaptable
  • Willing to learn new skills
  • Positive attitude

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