Front of House Supervisor

5 days ago


Ulverston, Cumbria, United Kingdom Lounge Full time
Job Summary:
We are seeking an experienced Hospitality Manager to join our team at Lounge. This is a challenging yet rewarding role that requires a strong focus on delivering excellent customer service, managing a team of staff, and achieving business objectives.

Key Responsibilities:
- Manage a team of staff to deliver high-quality services and exceed customer expectations
- Develop and implement effective strategies to improve customer satisfaction and loyalty
- Collaborate with colleagues to ensure seamless delivery of services and achieve business objectives

What We Offer:
- Competitive salary: £28,000 - £35,000 per annum
- Tips shared equally across the team based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% discount on food in all three brands from day one
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Competitions and incentives
- Christmas and Boxing Day off
- The best staff party - Loungefest
- Emotional and practical support via the Licenced Trade Charity
- Power over your pay with Wagestream
- Company pension scheme
- Long service awards

Requirements:
- Experience in a bar environment with serving freshly made food and drinks preparation
- Natural talent and passion for hospitality
- Extremely driven and relentless at overcoming challenges or obstacles
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs
- Good communication skills with the ability to build rapport and trust
- Self-motivator working at pace with limited supervision while adhering to pressure and timescales
- Strong knowledge of best practice in sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS

About Us:
Lounge is a fast-growing business with a passion for delivering exceptional customer experiences. We offer a supportive and inclusive work environment where our team members can grow and develop their careers.

  • Ulverston, Cumbria, United Kingdom whitbread Full time

    We're seeking a Front of House Team Member to provide exceptional customer service in our Ulverston Premier Inn. As a key member of our team, you'll use your passion for hospitality to deliver a warm welcome to our guests, making them feel at home from the moment they arrive.Promising a rewarding career: We offer a supportive environment where you can grow...


  • Ulverston, Cumbria, United Kingdom whitbread Full time

    As a Front of House Team Member, you will have the opportunity to work with a diverse range of colleagues and guests, developing your skills and knowledge in a fast-paced environment.


  • Ulverston, Cumbria, United Kingdom whitbread Full time

    Company OverviewWe are a leading hospitality business, committed to delivering exceptional experiences for our guests.


  • Ulverston, Cumbria, United Kingdom whitbread Full time

    Our Front of House Team Members play a vital role in creating unforgettable moments for our guests. As a member of our team, you will be responsible for ensuring a warm welcome and providing exceptional customer service.

  • Hospitality Manager

    5 days ago


    Ulverston, Cumbria, United Kingdom Lounge Full time

    Role Overview:As a Front of House Supervisor at Lounge, you will be responsible for leading a team of staff to deliver exceptional customer experiences and achieve business objectives. This is a challenging yet rewarding role that requires a strong focus on teamwork, communication, and customer service.Key Responsibilities:- Lead a team of staff to deliver...

  • Front of House Staff

    6 months ago


    Ulverston, United Kingdom Bakehouse Born and Bread Full time

    Previous experience preffered but not essential, bar & barista experience also a plus but not required Good customer service skills and banter essential Good sense of initiative and ability to work as part of a team A passion for all things food and drink Can work well under pressure Permanent position £min wage - £11ph pay negotiable on...


  • Ulverston, United Kingdom rusland pool hotel Full time

    We are currently seeking a front-of-house member to join our team at this busy 18-bedroom hotel/restaurant, you must be a team player with an outgoing friendly personality and a customer-focused attitude. **Job Details**: - Working 16+ hours per week over a mix of days and nights, including weekends. - Own transport is recommended due to the location. -...


  • Ulverston, United Kingdom Multi Trades Recruitment Limited Full time

    Labour Hire is looking for FRONT OF HOUSE/KITCHEN STAFF for a well-established gastropub in ULVERSTON **About You**: - High work ethic & team player. - Punctual & reliable. - Flexible approach. - Experienced Chef. - Able to work independently and as part of a team. - UK Driving License & own transport is beneficial due to location. - ** Free accommodation...

  • Supervisor

    5 months ago


    Ulverston, United Kingdom Chattaway Accommodation & Inns Full time

    We are now hiring for a supervisor to join our team! Main Responsibilities: - Supervise and coordinate the activities of staff - Train and develop team members in all aspects of front of house work, and customer service - Oversee inventory management, including ordering and stock rotation - Handle customer inquiries, complaints, and special requests in a...


  • Ulverston, United Kingdom JJ Pubs (Bouth) LTD Full time

    We are looking for enthusiactic individuals with a great work ethic and customer service to join our front of house team. Your main job roles will be taking food order, dispensing drinks, dealing with payments and customers enquiries. You must be able to work in a fast paced enviroment, have excellent time keeping skills and be to work on your own...


  • Ulverston, United Kingdom JJ Pubs (Bouth) LTD Full time

    We are looking for enthusiactic individuals with a great work ethic and customer service to join our front of house team. Your main job roles will be taking food order, dispensing drinks, dealing with payments and customers enquiries. You must be able to work in a fast paced enviroment, have excellent time keeping skills and be to work on your own...


  • Ulverston, United Kingdom JJ Pubs (Bouth) LTD Full time

    We are looking for enthusiactic individuals with a great work ethic and customer service to join our front of house team. Your main job roles will be taking food order, dispensing drinks, dealing with payments and customers enquiries. You must be able to work in a fast paced enviroment, have excellent time keeping skills and be to work on your own...

  • Night Porter

    6 months ago


    Ulverston, United Kingdom Lakeside Hotel Full time

    Are you a night owl who likes to work while others sleep? Would you like to work 15 shifts per month but still earn a full wage? The Lakeside Hotel is recruiting for a Night Porter to look after the hotel and our guests through the night. Our night porters make sure the hotel is ready for the next day and are a vital part of the front of house...

  • Bar Staff/floor Staff

    6 months ago


    Ulverston, United Kingdom Inno Hospitality Collective Full time

    We are looking for a keen and enthusiastic person to join our team in our busy and vibrant pub based in Ulverston. Opportunities to learn and develop within the company are always available with plenty of scope to progress your career, The role will include all areas of front of house including bar work, waiting tables and restaurant service. Someone keen...

  • Bar Staff

    5 months ago


    Ulverston, United Kingdom Inno Hospitality Collective Limited Full time

    We are looking for a keen and enthusiastic person to join our team in our busy and vibrant pub based in Ulverston. Opportunities to learn and develop within the company are always available with plenty of scope to progress your career, The role will include all areas of front of house including bar work, waiting tables and restaurant service. Someone keen...

  • Bar Staff/server

    6 months ago


    Ulverston, United Kingdom Inno Hospitality Collective Limited Full time

    We are looking for a keen and enthusiastic person to join our team in our busy and vibrant pub based in Ulverston. Opportunities to learn and develop within the company are always available with plenty of scope to progress your career, The role will include all areas of front of house including bar work, waiting tables and restaurant service. Someone keen...


  • Ulverston, United Kingdom The Sun Hotel & Bar, Lancaster Full time

    The Mill at Ulverston is a lovely place to visit and work. Being part of Lancaster Brewery's growing North Lancashire/South Cumbria based group of businesses, with an experienced and talented Ulverston based management team, fantastic kitchen team and selling some of the best food and drink anywhere in the area. What we're looking for now are reliable,...


  • Ulverston, United Kingdom Lancaster Brewery Full time

    The Mill at Ulverston is a lovely place to visit and work. Being part of Lancaster Brewery's growing North Lancashire/South Cumbria based group of businesses, with an experienced and talented Ulverston based management team, fantastic kitchen team and selling some of the best food and drink anywhere in the area. What we're looking for now are reliable,...


  • Ulverston, United Kingdom National Trust Full time

    The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us. We’re looking for a Food and Beverage Team Member. In this role, you’d be making a real difference to the work of the National Trust, as well as helping to give people a...


  • Ulverston, United Kingdom National Trust Full time

    The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us. We’re looking for a Food and Beverage Team Member. In this role, you’d be making a real difference to the work of the National Trust, as well as helping to give people a...


  • Ulverston, United Kingdom National Trust Full time

    The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us. We’re looking for a Food and Beverage Team Member at Fell Foot Park. In this role, you’d be making a real difference to the work of the National Trust, as well as helping to...