Technical Support Director

5 days ago


Bath, Bath and North East Somerset, United Kingdom Rotork Full time
Key Responsibilities

The Global IT Service Delivery Manager at Rotork will be responsible for defining, monitoring, and optimizing services and service level agreements (SLAs). You will also spearhead continuous service improvement initiatives and work closely with the team to identify and mitigate risks associated with IT systems and support services.

In addition, you will analyse complex issues, troubleshoot problems, and implement effective solutions. Your strong documentation skills will be essential for procedures, processes, and incident reports.



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