Technical Support Apprentice Position

6 days ago


Bath, Bath and North East Somerset, United Kingdom Total Training Provision Full time
Job Description

We are seeking a highly skilled and motivated individual to join our team as a Technical Support Apprentice. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our customers.

About the Role:

  • Provide timely and accurate technical support to customers via phone, email, and chat.
  • Triage, investigate, and resolve technical issues in a professional and courteous manner.
  • Collaborate with internal teams to ensure seamless support experiences for customers.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Excellent communication, problem-solving, and analytical skills.
  • Ability to work in a fast-paced environment with multiple priorities.

Benefits:

  • $45,000 - $55,000 per annum (dependent on experience).
  • Ongoing training and development opportunities.
  • A supportive and collaborative work environment.


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