Technical Support Apprentice Position
6 days ago
We are seeking a highly skilled and motivated individual to join our team as a Technical Support Apprentice. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our customers.
About the Role:
- Provide timely and accurate technical support to customers via phone, email, and chat.
- Triage, investigate, and resolve technical issues in a professional and courteous manner.
- Collaborate with internal teams to ensure seamless support experiences for customers.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Excellent communication, problem-solving, and analytical skills.
- Ability to work in a fast-paced environment with multiple priorities.
Benefits:
- $45,000 - $55,000 per annum (dependent on experience).
- Ongoing training and development opportunities.
- A supportive and collaborative work environment.
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